Fios Military Support
Military discount not working
I have been trying for over a week to get the military discount for my Fios internet. I am eligible, I do everything I've been told by the agents on chat and on phone and absolutely nothing works. It continues to try and sell me a new plan and will not recognize that I am an existing customer. This is awful. Been paying…
About the Verizon Fios Home Internet military discount
Verizon gives to those who give the most. This page gives information about how eligible military members and veterans can get a monthly discount on Fios Home Internet service What is the military discount for Verizon Fios Home Internet? Eligible military members and veterans can get a monthly discount on Verizon Fios home…
Verizon Fios Home Internet military discount Eligibility
I’m a military member. Am I eligible to get the Fios Home Internet discount? All branches of the US military are eligible for the discount, including: * Marines * Army * Air Force * Navy * Coast Guard * Commissioned officers of the National Oceanic and Atmospheric Administration * Commissioned officers of the United States…
Verizon Fios Home Internet military and veterans discount
Verizon gives to those who give the most. Click the links below to see how eligible military members and veterans can get a monthly discount on Fios Home Internet service. * Do I qualify for a military discount? * What is the military discount? * How do I sign up for the military discount? * What do I do for help with…
Military Discount
The military discount page is broken. It goes up to the page with the attached image and does not let you check for discounts, but allows you to continue without discounts just fine. This is outrageous. I was told by 2 service agents and 1 sales person that verizon has a military discount and now my first bill is available…
MIlitary discount for Fios verification
Is there a way to ensure my military discount has been applied to my Fios bill? I am already a wireless customer with the discount applied. When I signed up for Fios I was told I had to wait until after installation to apply the discount. Now my accounts are merged using One Verizon ID. When I try to apply the discount it…
Fios Military discount not working even after being verified
After being verified by id.me for the military discount, it will not allow me to apply the discount to my current plan. Instead it makes me a select a new plan which is not what I am wanting to do. I have tried signing in incognito mode and everything else that was advised by the chat agent...not sure what else I need to…
Military discount does not work
I have been trying for over a week to get the military discount for my Fios internet. I am eligible, I do everything I've been told by the agents on chat and on phone and absolutely nothing works. It continues to try and sell me a new plan and will not recognize that I am an existing customer. This is awful. Been paying…
Military and student discounts
I made an appointment for a phone call for 9am last Saturday to implement military and student discounts, and NEVER received the call! I made an appointment for 1pm today for an internet technician to come out and fix the box, now they’re telling me anytime between 1-5pm??? Why would they tell me I have an appointment for…
Military discount not having any success
I tried using the chat link. Painfully slow. Tried the link on my computer. It wants me to create a new account
Unable to have ID.me verify my military status with Verizon, even though my verifications at ID.me are green
I'm unable to have my Military status verified through ID.me no matter what I try. I tried updating my email, verifying my name is the same as on ID.me, asking the Verizon customer service agent to escalate my issue, opening a support ticket with ID.me, and they don't answer support tickets and don't even have customer…
Verizon website not verifying with id.me
I switched to verizon Fios but have not been able to get the links on the verizon site to communicate with id.me to validate my military experience so I can get the advertised discount. It goes to the page saying it is sending me to another site but then stops and never sends me to the other site for verification.
I’m unable to verify my military status for Fios only
I’m having issues trying to verify my veteran status using id.me for the Fios discount. Years ago we were Verizon mobile customers and I was able to verify with no problems. I cannot seem to get id.me to verify Fios. It tries and fails on Verizon but I’m guessing because I don’t have a phone plan. I cannot find a tab to…
Unable to verify my military status for Fios only
I have the exact same problem.
Id.me verification not working
I have Fios and recently learned Verizon offers a military discount for veterans. I have used Id.me through other merchants with no issue. When I check eligibility, I keep getting a message that Verizon is “unable to verify” my service. I talked to a rep here who wasn’t unable to help. I re-verified myself through I’d.me,…
Veterans discount for Fios internet customers
I have been trying to apply for the veterans discount for several weeks unsuccessfully. I have spent hours on the phone with Verizon reps and rep for ID.ME. ID.ME support indicates that this issue is with Verizon. Previous lookups regarding this issue with Verizon indicate this problem has been going on for years and it is…
ID.me military discount is not working for Fios customers
I have had both Verizon Wireless and Verizon Fios in the past where the ID.me discount was applied to a joint account. Now that I have only Fios, the ID.me discount for veterans is not working. My status has not changed of course, one cannot STOP being a veteran, but my service contribution is no longer being acknowledged…
Technical support and supervisor
Horrible customer service, my internet Fios been installed 8 days ago and its been since Wednesday that my internet been out of network and ever since ive had requested almost everyday to send someone to get this fixed and every time they schedule it no one comes or they come up with a ridiculous excuses. I've recently…