Connected Devices
Network Extender issue
My network extender is brand new as my other one ( a year old) was getting wonky. The new one goes through all of its stages successfully, however it now says Server Error 9A. Check Lan or firewall settings. Verizon suggested that I call TP link (My mesh router system company) or cox communication. TP link is not proving a…
Link verizon phone to amazon echo
Tried to link echo hub to my Verizon phone to recieve messages an calls. My verification was denied and said i already have a share program. Idk what a share program is. I have no other devices with a service.
Bogus Charges Added to the Bill
In November 2024, before traveling to India, I spoke with a Verizon agent to add an international plan for that month. However, the agent also added Disney+ and 100GB hotspot services to all my lines along with international access, resulting in inflated billing for two months. I reached out to customer service, but the…
How do I seperate the 2 Wi-Fi bands on my new Verizon router? My 2.4G cameras won't hook up.
Per my discussion with my security camera company "Defender". They are saying to have the (2) sources of Wi-Fi separated. How do I do this? They currently "both" enabled.
Can I just switch SIM cards between flip phones
My father has a heavy duty flip phone on my account. He wanted a less bulky one which I have purchased and am wondering if I can just switch the SIM card from his old flip phone to the new flip phone, and download his contacts from the cloud or do I to go through Verizon to do all this? The phone is an unlocked phone but…
Harassment
For the last 90 days Verizon has at least nine times placed a travel pass active on my account and I’m in the states. They’re doing it on purpose. They’ve also sent email notifications to emails that are not even registered on my account at least 10 times in the last 90 days they’ve also placed 250 credit applications…
IT DEPT FOR CONNECTED CAR - BMW
Will someone one please help me connect my vehicle eSIM!
Apple watch use overseas:
My son has an Apple watch (10), connected to his mom's iPhone. Only he and I are going to Scotland over the new year. Is there any plan or way that he'll be able to use his watch for texts and/or calls while over there, knowing the iPhone it's connected to will stay here in the US?
Upgrade cabling from ONT to Router
I currently have Verizon Fios service for phone, internet and TV box top sets. I would like to perform the following upgrades and am not sure about the type of cabling and values. 1-My ONT and Verizon router are located in the basement. I would like to relocate the new Verizon router to the first floor. A-What type of…
Lost multi-room DVR service
I received new mother box to replace faulty one. I no longer have multi room dvr service even though I am paying for it.
CAN'T CONNECT TO MY NEW LTE INTERNET SERVICE, UGH!!
Help! Got my router in the mail and all we see is a flashing red light...need help trying to connect to my service!
No access
I can’t access any call logs or messages on my devices on my account in the usage menu. It has been down for days. It keeps saying no call logs available etc
Unable to link Verizon number to account
* I’m facing an issue with linking my Verizon phone number to my account. My phone number was previously linked, and I successfully paid my first bill. However, now the number seems to be unlinked, and I am unable to access any Verizon services. I need to pay my upcoming bill, but I can’t connect with support or access my…
Tone dialing does not work
I have a fax machine that worked fine for many months. All of the sudden, I could not send faxes anymore. It wasn’t until recently that I turned up the volume on the speaker and I could hear the touch tones being sent, but they never break the dial tone. I tested using two normal phones connected directly to the jack and…
Possible to swap my number to new phone while on Payment Plan?
Hello, I currently have an S23 Ultra on a Device Payment Plan with Verizon with about 14 remaining payments and accompanying monthly trade-in credits from trading in my old S21. My employer is currently allocating us an allowance for a new Phone which we will be reimbursed for through them. If I trade in my S23Ultra I will…
What wired routers are recommended for Verizon Gateway (gray box)??
I'm had Verizon 5G Home Internet for over a year, and it's been pretty good. A few bumps, but good over all until recently when my Box (white cube) tanked on me. So I was sent a replacement (tall gray box) a few days ago. It took a couple phone calls, and a couple Verizon store visits to get it working. But it's working.…
Access to blocked websites in China withTravel Pass
I'll be traveling to China soon using Travel Pass on an iPhone 13 Pro Max. Will I be able to access data on international websites that are blocked by the Chinese government firewall such as Google (Gmail, Google Maps, YouTube, etc.), Facebook, etc., or will I need to install a virtual private network (VPN) on my iPhone 13…
Cannot get through to Representative
My phone number is linked to my family member's account, but I have been trying to call a representative because my own Internet service for my apartment is not linked to my email login. Ive tried many Customer service phone numbers and even pressed "0" when prompted to on the phone call and I say "Internet" and it still…
Account verification
Why when calling *611 and getting phone rep they ask to verify me send me a link i hit it but not the approve or deny . The agent was able to pull up my account without me hitting approve or deny???? very odd
Wi-Fi Calling Issues
After not being able to make or receive calls or text messages for over 90 minutes last night at home I switched from my home SSID 5Ghz band that I normally use to xfinitywifi SSID and all of sudden it was like the flood gates opened wide and I received 12 test messages from my family. Then today I was doing a fairly…
Verizon 5G home internet
I have 81 wifi connected devices will 5G internet handle all of them
Phone logs not populating
My phone logs are not populating on my lines in the app. Is there a reason behind that?
Can we turn on push and text same time
Settings only lets me turn on push??
Matter devices
I am having issues with getting my matter devices to work properly. Specifically with Apple HomeKit. I would like to try snd move some 5g devices to the 2.4 band and temporarily shut down the 5g network in an attempt to eliminate possible interference when adding the matter devices. How do I move the 5g devices to my 2.4…
Assign Multiple Emergancy Wifi Calling Addresses
Hi, I have my plan with the WIFI Emergency calling set to my current address, but I have added family members. However, they live in different locations. Can different WIFI Emergency calling addresses be assigned to individual phones under one plan?
telephone turns off at midnight and there are no restrictions activated
Hello, My telephone shuts off at midnight and there are no restrictions set. It is so annoying that I am considering moving my telephone service in order to start from scratch. I can't make calls or text after midnight. Please help. Thank you.
Is there a way to disable Smart Family Trusted Contacts
Is there a way to disable trusted contacts in Smart Family? 20 contacts is not enough.
Just Apple Watch
I need to get into my account to assure my 4 phones through Verizon wireless has been taken off my bill. Which they will be completely activated to Xfinity later tonight. 2 of the phones have transferred already but the other two will be transferred at 6pm eastern standard time. But why can’t I log in to my account since I…
eSIM iPhone 13
I’m trying to find some info on this eSIM ! The wife has been acting suspicious and I have started looking she has imei2 and I once had to use her phone (mine was down) while I was on the phone she had a incoming call but it didn’t show private unavailable anything but a screen with a incoming call! How is this possible?…
WiFi Calling on enterprise network
Can anyone tell me what ports and protocols are necessary for wifi calling to work? We have two sites, a primary and a remote. The remote VPNs into the primary. Wifi calling works on the primary site network, but it doesn't work on the remote site network, even though all protocols and ports are being passed through.…