Services & Perks (Archive)
Disney+ bundle
Hello, I have the bundle on my account. But everything I try to activate it by entering an email it says "unable to validate email, please try again" it doesn't matter what email I put in it always does it
Jetpack
Will the Jetpack work for streaming on TV as well as my laptop?
Samsung Galaxy S22 SMS/Text Issue
Greetings, I recently upgraded from a Samsung Galaxy S10 to a Samsung Galaxy S22. Since the upgrade, I am unable to get the phone to display WHO is sending a SMS/Text message. All it displays is "Message+". I have the same issue with my Amazfit watch as well. It will only display "Message+" for any SMS/Text message sender…
SMS Messages
I cannot send SMS messages since about 1/1/2023. I can receive them, but I can't send them. I can both send and receive MMS messages. Anyone else having this issue? I have done a LOT of troubleshooting. Jim
Call Mexico
How do I dial out to Mexico from USA?
Weird text sent thru Verizon Message+
* I use Verizon message plus on my samsung android phone and have for years. My sister is on a different Verizon account and uses message + on her Google pixel android. 3 days ago I started randomly getting messages from her in message + that look like this : id:20686562344377 sub:001 dlvrd:000 submit date:2301150131 done…
Need text from message+ from pixel to iPhone
I saved a text thread on Message+ on my Pixel and it saved as a file end in vzm How do I restore that on my new iPhone? I downloaded message+ but it doesn’t go back as far
How to turn off T9 messaging on a sonim verizon xp5800
So my mother has a sonim verizon xp5800 phone for work. However, when she wants to text people It has T9 mode on to so she just cant type in what she wants cause it keeps wanting to throw suggested words in her face. I've tried going in the settings to see if I can turn it off or try to get the messaging to go into abc…
MiFi7730L
hi sir how are you doing I have MiFi7730L version jetpack it is working OK but problem is when screen gets sleep internet gets disconnected and data will not work can you help me with this please
Bad cell service
Can't get a straight answer from customer service!! wants to change setting on phones!!! it is not the phones all of a sudden, it is Verizon ! can't receive Text, or calls in on different phones in different places in Clermont, Fl 34711
Message+ rotating images 90°
Images are rotated 90° when I add them in a text. Images are correct in all other sms programs, only rotated in Message+. Just started happening. Cleared cache and even did a factory reset on my phone. Pixel 3 XL.
How do I file an official complaint?
On 1/10/2023 I called Verizon and spoke with the billing department in regards to charges I was previously advised would be removed. There was an additional issue regarding an email I received while on a call with a different billing representative on 12/28/2022. The call was handled very unprofessionally by Lisa, the…
Message+ Attach media incorrect thumbnail
Since the recent Message+ update, the thumbnail previews for images are incorrect. I'm seeing thumbnails of images I deleted years ago. If I try to send it, it shows the more recent image. How do I fix this so it doesn't look like I'm about to send a photo of me banging out an ex to my mom?
School District / Police First Responders Using Verizon Not getting Emergency Notifications
Hi, we currently send out text messages (vtext) to our police, fire, and administrators for emergency services including active shooter, doors left open, duress signals, etc…. This has worked without any problems for years until a month or so ago NONE of our first responders that use Verizon are getting text messages for…
how can I identify high data usage websites
"asterisk" is the new telemarketing number that can't be blocked
Now we are getting hammered with calls from "asterisk" ... with no number and no way to block it that I can find. 3-4 calls per day is getting annoying for sure. Anyone got any ideas on what can be done?
Verizon Cloud upload
if i start the upload to verizon cloud and i accidentally press the cancel button, can i restart the upload to the verizon cloud?
How do I cancel renewal of magazines I used with Verizon Up rewards?
2FA Questions
Trying to set up 2 FAuthentication. Prior to even turning it on, it was asking me to validate using the MyVerizon app which I have on my device. That is not always convenient. It says for 2FA it will send a message to the phone number or an email. So, I went ahead and enabled it on my own line. It does not send text…
How do I file a formal complaint about employee conduct
How do we file a formal complaint to Verizon for employee conduct in one of their corporate stores (not an authorized retailer). I see a lot of forum posts where Verizon offers a direct message, but is there really no way to give that feedback other than post here?
Emails to Verizon text blocked
My company sends emails to Verizon texts for critical alerts. These stopped working this week after months of successful messages. The following organization rejected your message: vrz-sms.mx.a.cloudfilter.net. It seems like our email or domain is now being blocked. Please assist as this is critical to us.
GIFs not sending
sending gif getting message not sent: invalid destination address I have: * rebooted the phone. * Disables and enabled the SIM card. * Removed and replaced the SIM card * Cleared cache. * Disabled 5G * Turned on and then off airplane modeThoughts
Not Receiving International SMS Messages at Home in USA or in Iceland
I have been struggling to get international SMS notifications on my Samsung Galaxy S20+ from my bank account in Iceland. There is no error on the bank's end. It says that a code has been sent, but I never receive. We've had a bank account in Iceland since 2015 and received these second factor authenication notifications…
Messages
I’m not getting verification messages for the past 1 weeks. I’ve not had this problem in the past.
Poor Customer Service
I have had more issues with Verizon in the past 2 months than I have had in the 20+ years I have been a customer. With the exception of two agents, my experience has been the worst of any company I do business with. The level of customer service is unacceptable. As an example, the last agent I was chatting with…
Why am I seeing this recently
999-999-9999
So I see a 999-999-9999 number on message list for a number. That means receiver has blocked the number? Or another reason why it show that way
Messages+
Got my wife and son s22 ultra's for Christmas and they are both having trouble sending or receiving mms messages in message+ wifi and data both Any suggestions Thx, Jason
what is 000-000-6245
On one of our phone text logs, we get ONLY incoming texts from 000-000-6245. What is this. As I said, they are ONLY incoming. Thanks!
Not receiving MMS after switching to verizon
I transferred service to Verizon this week. Same number, upgraded iPhone from the 11 to the 14. Since then, I am not getting MMS verification texts from my employer (seems to be the only contact with an issue), thus rendering my accounts unable to be used. Their IT department says it is a carrier issue. I've troubleshot…