Services & Perks (Archive)
Re: How do I regain my photo avatar in messages?
The avatars are completely gone now and they did use to have it on both sides. I have screenshots of the conversations with avatars for recipients and senders. Please advise!
How do I block Area Code 350 and other non-USA or invalid area codes?
Spam calls are becoming more prevalent, despite being on the donotcall registry. I would like to block invalid area codes, non-USA area codes, and accept only calls from 10 digit numbers in valid US area codes. Can someone explain how to do this? If it cannot be done, where is Verizon's suggestion box? Thanks.
Fitbit Luxe not displaying text message
I just got the Fitbit Luxe for Christmas and can't see my text messages from the message+ on it. The Fitbit just shows I have a new message but will not display the message. I have a LG Q7 thinq. Is there a resolution?
Watch List
Why does a number I blocked almost a year ago keep showing up on my watch list? It shows up about once a week. The number showed up on my daily report with 0 text 0 calls, but showing it was on my watch list.
iMessage
Why does it only use SMS text instead of iMessages with the smart family?
just kids-verification texts - thread 2
We opened a Just Kids account with Verizon and I simultaneously moved my phone account over to Verizon. I agree with previous threads on this topic that we are paying for a smart phone for our daughter and we would have been better off with a flip phone. Our teen needs to be able to receive confirmation codes to join…
My fitbit isn't recieving notifications from the Verizon messaging app
Is there a way to allow Fitbit watches to receive text notifications from the Verizon messaging app???? I'm getting notifications for practically everything else except texts. Please help!!! Verizon messages is my 'go-to' texting app and I'd hate to have to switch over to something else.
Smart Family website access
I am trying to find out who I need to talk to about websites that are on my Smart Family App
MESSAGE+. ERASE and RECONNECT message
I started MESSAGE+ on a 2nd MAC AIR that I have. When I went back to the first one I saw a message saying" This device has been disconnected from the Integrated Messaging service. Do you wish to browse your messages offline or erase all messages from the device and reconnect?" and the only response is ERASE & RECONNECT.…
Message+ for Mac Monterey
Is there going to be a Message+ update that supports Mac Monterey? I just updated my 2015 MBP and it now instantly crashes on start. Even though it's always been a crashy product, I use it a lot on my MBP. I would not have updated to Monterey if I had known that Message+ would not work. Thanks
Online Texting not working
Here is a screen shot of why online texting is not working. I can't see text history or contacts, can't receive new texts, can only send texts if I happen to know the number. Using windows 10, chrome. Same result in Internet explorer. Looks like it is failing to get user specific information according to the web code.…
Link to Message+ web app no longer working
I am no longer able to use the Message+ online web access. The link "Go to the Web App" on the "Get to Know Message+" page is no longer working. "Get to Know Message+" URL: Verizon Messages - Text Over WiFi & Cellular | Verizon Wireless URL for "Go to the Web App" link: https://web.vma.vzw.com/vma/web2/tnc/Show.do I have…
Adding Trusted Contacts
I got two phones one for my son one for my daughter, I was able to add trusted numbers to my sons phone no problem. But, my daughters I cannot add any to my daughters, it just doesnt allow it. When she tries to text out to someone it says it is restricted by the owner. I have not set any restrictions on her phone as of…
Phishing or legit message
Good morning, I woke up to a message from (213)509-7986 stating: VZN Free Msg: November bill is paid. Thanks, Here's a little gift for you: oety24.xyz/UonamYlxtc This did not come from the same number as most of my other Verizon messages (such as bill pay notifications and Request for Authentication) so I'm fairly certain…
Cannot Text High Quality Pictures
Can you post the solution so the rest of us can benefit?
Disable Trusted Contacts
This isn’t a question, it’s a suggestion. offer the option to disable this feature. It is poorly supported causing many issues upon set up. Lack of clarity means my kids have had issues in emergencies. It’s ridiculous to limit texts and calls to 20 and is obviously aimed at very small children. Fine, but not suitable for a…
Problem with Messages Egift Cards, unable to send, all of the sudden! Please help!
Hello! I found two of the same questions posted in 2015 and 2016, but the posts just died with no apparent resolution or fix, not even suggestions, beyond check for messaging blocks on your account! WAS THIS PROBLEM EVER RESOLVED!?! I have checked numerous times for blocks, all 10 of my lines are registered and up until 2…
texts and emails from Verizon are in Spanish
all messages from verizon are comingi in spanish any way to change that ?
Web Client Not Loading Messages since 1 December
I use the web client version of Message+ at work, and ever since 1 December, I do not receive texts and any text since 1 December. I am able to send texts and the recipient actually receives those texts, but replies are not received. I cannot have my phone with me inside my workplace at all, so this is a vital tool for me.
Wifi performance issue with family child
My daughter's wifi performance has become unusable as of late with family child. Every action on wifi takes about 45 seconds to perform. It makes it so she can't play games or listen to music. Just skipping a song takes 45 seconds, and if she doesn't like the next one it's another 45. If she switches to data then…
No way to refresh in new Windows Message + desktop app
I am finding that new text messages are not showing up in the new Windows 10 Message + desktop app, and there doesn't seem to be any way to do a manual refresh, like there is in every other messaging app. Or am I missing it? Thanks
Verizon Messaging+ Desktop App Cannot Paste
Updated my Verizon Messaging+ Desktop App and can no longer cut/copy and paste items into the "type message".
Verizon Messages web app not showing texts from before current session
Just switched to Verizon for the specific purpose of using the Verizon Messages web app. It can be accessed on the Verizon website via Account -> More -> Text online. So far, every time I go there, it asks me to accept the terms and conditions for the "Integrated Messaging Service." Then I can see texts that I receive and…
Messages + on Windows downgraded to the point of being useless
Users of Messages + on Windows have found that older versions have stopped working, and that the current version, 3.0x, once installed, have NO OLDER MESSAGES. Days, weeks, months, years of older messages are gone. Instead of fixing synch, Verizon removed it for all older messages, and removed the SYNCH button. IMHO, this…
installing message+ windows 10
I upgraded a windows 8.1 tablet to windows 10, then tried to install message + on it. The app installs correctly, i can launch it enter the device name and phone number then click send me a text. it then pops up a message "unknown error generating pin" and i can either retry or cancel. retry just brings up same message,…
Windows 10 Message+ stopped working a few days ago
Message+ on both of my Windows 10 computers stopped working a few days ago. Used to launch at startup and update the messages flawlessly. Then several days ago, the app launched and displayed my device/computers name and asked for my Verizon wireless number. I entered and clicked "Send Me A Text" which it did. My cell got…
Message plus not working on Computer
Not receiving messages on computer app? I can send but not receive. Have uninstalled and reinstalled. Have disconnected computer via phone app and reconnected. It will say syncing but still same problem. Was working fine until few days ago. I have read all the forum and it's still not fixed. I HATE texting from my…
Managing or Editing/adding contacts in Messages+
How do we manage contacts in PC or iPhone app Messages+, if you are NOT a Verizon cloud user?? Thanks in advance for any help! J.Lane
Verizon Messages upgrade and message history
I am now being asked to update the Verizon Messages application I have installed on my PC: "Disconnected: This device has been disconnected from the Integrated Messaging service. Do you wish to erase all messages from the device and reconnect?" I absolutely do not want to erase any messages until I can back them up…
Restore all my messages
I just want to get all my messages back. I had called to attempt an accidental deletion of the messages with 1 contact and I was told to do the back up and restore and then just log back in my accounts and I wouldn't lose anything and get back the message but now I'm missing stuff. It showed stuff that made no sense I have…