Services & Perks (Archive)
Hulu
How do I upgrade my Hulu to no commercials?
Not receiving Text Messages
I am not receiving text messages. I can send messages successfully. FYI: My phone device is ONEPLUS 8T
Message plus on android tablet not syncing to phone
I have a Samsung P-605v with Android 5.1.1. Message plus has been synced to my phone for several years and worked great. After updating the app last night, Message plus quit receiving text messages. All other data apps (email, etc.) work great. I rebooted the tablet. Didn't help. I disconnected the tablet from the phone…
Smart Family
I keep getting “something went wrong” with all page views within the app. I can see the day before what text and calls - but not the current day. I can also see location in real time. What should I do to fix this?
How does my son get around the Smart Family time restrictions?
I’m thinking the time restrictions must not work when his IPhone X is connected to Wi-Fi. Because he has school hours set that should not allow him to use his phone besides contacting his trusted contacts (family) and he’s somehow using it during school.
When you block someone's text messages, do they receive a notification that you did this?
I can't activate Message+ on my motorola one
Verizon Messages keyboard issues
I have recently started to use the Verizon Messages app instead of Android Messages but I am having problems with the Keyboard. When I try to start a text message in a thread when I press the message text box to start typing the message but I have to press a second time for the keyboard to popup. Once I press twice in the…
Multiple voicemail options
I have the same question. My iphone is associated with 3 different associations.
password on album?
Can a password be added to an album created in Verizon Cloud?
Message + Scheduled Message disappeared and didn't send?
I scheduled a message on Message+ on my Samsung Galaxy S7 and while it disappeared from the "Scheduled Messages" list after the time it was supposed to send, it didn't appear in the message history for the person I had scheduled it for. Did it send or did it just disappear? Anyone else experience this?
Cloud not restoring messages.
I've been trying to restore messages on my S10+ and it constantly fails. I'm using message+. I never had this issue before when I had an S8. Any texts that I accidentally deleted were able to be recovered so quickly and without the use of the cloud. The only reason I payed to use the cloud is because it states you'll be…
Verizion Message+
I downloaded message+ on my Mac and I tried severally to link my phone number to get a code but I kept getting "unknown Error" kindly assist me. I want to be able to send SMS right from my Mac book. Thank You
How do I mark all messages as read?
Where did the option go that allows me to mark all text messages as read? Sometimes when changing launchers and/or notifiers, Message+ will show that I have hundreds of un-read texts. I used to be able to go into settings and mark all as read, but I can no longer find the option. Is there any way to do this now? Thanks!
How do I mark all messages as read?
In message+ how can I mark all my messages as read? TIA
SMS Group texting
Am finding it hard to believe Verizon + Messaging app does not have option to send group texts as SMS? It's incredulous to me that in 2021 I'm finding it so difficult to find a messaging app in which I may: create unlimited groups & pre-set all messages to default send as SMS, not MMS, so that everyone in the group aren't…
Smart Family is allowing data all night long
our 13 (going on 30) year old foster daughter is on her phone past curfew. I have set the wifi router to disable her phone and laptop after 9:00PM. This works for the phone and laptop. I have also set up My Family with a Weekday schedule to disable services from 9PM - 7AM. At 11PM last night we hear her laughing up a…
deleted messages question
(i accidentally posted this is on the wrong location) anyways i was just wondering if verizon keeps deleted text conversations? i deleted a whole conversation between my ex and i (for personal reasons) and didn’t want it coming back to my new phone that i’m getting pretty soon. all i did was delete it then backup…
Scam
Be careful, someone started using my cell number as part of their scam. They give my number as the contact number and VERIZON WON'T DO ANYTHING ABOUT IT. People are getting scammed and Verizon doesn't care. Yes, I have talked to the fraud department and that was the response 'We can't do anything about it'. I figure they…
Verizon Smart Family
I have blocked numbers through Verizon Smart Family app for my daughters phone. It appears one of the blocked numbers is still able to send her texts. I don't understand why this is not working.
How to add a second parent?
I already assigned the other number as account manager. Now, when I go to manage family, there's no option to change the role. Can anybody help me to do that?
Does Verizon cloud store deleted messages?
A couple weeks ago I deleted a whole message conversation and I was wondering if when messages are deleted on the phone is it also deleted on the verizon cloud?
E-mail Text Messaging does not work (AGAIN!!!)
This is a recurrent problem (evidently going back to 2017 or farther) I am trying to send e-mail text messages in the form of: nnnnnnnnnn @ vtext.com nnnnnnnnnn @ vpix.com nnnnnnnnn @ vzwpix.com All of these have worked in the past, now they all get rejected with an "address not found". I asked about this at the local…
Is the Verizon Message Web interface not working?
When I go to the page, it comes back blank. I look at the web page source and there is nothing there either. I have tried Chrome, IE and Firefox with the same results. Thanks in advance.
How do I make Message Plus default messaging app?
My "new" phone is not working, so I recenlty dug out my Motorola Razr to use for the time being. I downloaded Message + since all my devices are synced towards it. I am familiar with the program and know it needs to be the "default messaging app." Since I can't find where to turn that on, I seem to be getting notifications…
Oops something went wrong pop up on limits Smart Family App
For a week now if I try to select the "Limits" opinions (for setting time limits on kids phones) it pops up "Oops something went wrong, try again later. Ive tried several obvious things-logging out, closing the app out, shut my phone off.... Anyone have recent issues? iPhoneX Any fixes?
VPN / Smart Family Companion app easily removed iOS
I’m having the same issue. So far this app is not working and causing me a great deal of irritation.
What does it mean?!
I just paid you $109.00 - now I receive one message that says "Activation incomplete" and another saying "Data usage limited". I came to your site to find what is up and can find nothing explanitory about these notices.
text messages
How do I get my text message history for a person
Response from a stranger
I sent my sister last Tuesday to arrange to meet for lunch on Thursday. We exchanged a few texts on place and time. In the conversation she said she was working on a collage and asked me to send a picture so she could presumably give me a copy when we met. I’m Thursday, she did not respond to my question if we were still…