Services & Perks (Archive)
Missing Texts
Hello, I have read through the forum and I am still unable to find my answers. I have a droid phone and so do my children, none of our messages show up in the call log, and many others are missing as well. I have record of my conversations with others who are apple and droid users, but can find no record with my children.…
Sorting Verizon Cloud photos on PC
I want to locate a few photos taken several years ago. There does not appear to be a reverse chronological sort option. Is there any way to get to earlier photos other than continually scrolling down. I have a fast computer and connection and it still takes awhile for the pages to load and then I have to continually scroll…
Cannot Authorize Message Plus on Secondary Device.
My Camera does not work and I cannot scan the QR Code that is needed to authorize a secondary device access to text messages. The QR code requirement is new to the update in August. Is there another option for verification? Can I download an old version of the app (ios)?
File Size limitation on cloud backups?
I am new to Verizon, but am trying to backup my new iPhone 11 Max Pro, which has photos and movies from earlier iPhones as time went on. I noticed a stall in the backup, until I chose only to backup photos. Then I thought I would select videos to get them done as well, but it kept stopping at 106 videos out of 557. So it…
messages
Will not let me reply to a group message
Windows Desktop Application for text messages?
Hello, For Verizon Messages / text messaging - Is there a Windows Desktop application available to download? I would like to use an actual app instead of the browser on my desktop. I already have apps for my mobile devices; I'm specifically looking for a Windows 7 desktop application; other than using a browser.
Message+ 6.9.13 and 7.0.7.14 stuck at sending stickers
I have the oddest issue. I sent this to @VZWSupport but this is more detailed. Im using a Galaxy Note 10+ however when Im connected to WIFI at home, Im always stuck at sending any sticker or GIF. I have to close the app to restart it. When I turn off WIFI and use data only, it works. I was at the car wash and used their…
Pictures missing from Verizon Messages app
Pictures disappeared overnight from one conversation on my Droid Turbo, from January 15, 2018 to the present. Where did they go?...
how to sync verizon message to my other devices
Hello I am trying to sync Verizon Message+ across all my devices such as my old Galaxy S5, new Galaxy Note 9, and Ipad and tried to look for integrated messaging but it seems that I am already signed up for it....but my Verizon messages+ are still being synced across my devices. Please HELP!
Verizon Messages won't scan QR code for Authorization
Verizon Messages requires permission for camera to scan QR code for authorization on my chromebook. I "allow" this as requested but then the camera square is just black...can't scan code. Checked and camera on Chromebook is functioning properly. Have attempted many times, removed, reinstalled. No dice.
My caller ID is showing someone else's name instead of mine
Login Notification
Is there any way of setting up something to get a notification thru text when my account is accessed online thru a device different than my phone and home computer?
Text Message Spam with rotating numbers
I keep getting spam text messages that include the name Lester (which is not my name) pawning a wide variety of "services" and products. Is there a way to filter messages using keywords?
customize the colors of the message bubbles
I installed the 2/12/2020 Message+ update and there no longer seems to be a way to customize the colors of the message bubbles. I wish you would bring it back.
Location sharing
When we set up our Smart Family app we erroneously set up my wife’s number to not share her location. For the past two months I have been trying to switch this so her location is shared with the family. Verizon support has yet to come up with a solution. I am not at all happy with them. Is anyone else having a similar…
Messenger+
How do I change the number in the Messenger+,on my computer,from my number to another number on my account??
Old Backip Assistant Plus
My backup assistant plus data is missing from verizon cloud. How can I get this back? Pictures and Videos.
Message+ desktop app for Windows
I saw here a few complaints about the Message+ desktop app and recently they totally removed it from the Windows Store and the only response from Verizon was that they are working on a new version of the app, so I would like to know how long should take such a process and when can I expect it to be released?
Message+ not showing all messages on desktop
1. Some messages received on my phone do not show up in Message+ on my desktop. Those that do not appear include all messages with codes to complete two-factor authentication to sign in to online accounts. What can I do to have these messages come through to Message+ on the desktop? 2. How do you update the desktop…
Message+ keeps muting a conversation
I have the Galaxy S8+ and I absolutely love using Message+ for all my texting... I've used it since I had the S6. But I've encountered a problem that I don't know how to solve, and Google search hasn't been very helpful. I muted a single conversation months ago, because my brother-in-law likes to spam my phone sometimes to…
Message+ keeps sending duplicate message to multiple contacts
This issue started a few weeks ago. The Verizon message + app keeps sending the same message over and over again. I have to switch to to the default app on my phone now, because it's starting to annoy my contacts. I don't think it's on their end, I think it's a Verizon Message app issue. It happening with both Android and…
Re: Why does "message to _________ deleted" come up every time I try to text a certain person
I've turned off the delete old messages option and I'm still getting the messages. Is there another setting that needs to be turned off?
Smart Family Blocking Feature Not Working
Last year I added a specific number to my block list on the Smart Family app. A few days later that phone number showed up on my caller id. i imagine that person also tried to text, because I got an error message saying I couldn't receive whatever they were trying to send. I let it go and didn't think twice about it until…
Smart Family - Several Apps with permission not working on childs phone
Cannot open several Apps on my childs phone. to name a few, Tiktok, Netflix, Youtube. However other apps work fine such as Snapchat, Disney Spotify. What is the glitch and how can we fix to be able to open. Restrictions are set to ALLOW the apps that cannot open.
Suspended Number text
I suspended service from 1 of my lines months ago, a few days ago I received 3 text messages from the suspended line saying "You have been blocked from originating messages to" and it lists the suspended number. I never send any texts to that line that might cause that message. The messages do no appear in my message log…
Message+ on MacBook Pro runs very slow and lags very badly
Using Message+ version 2.5.2 on my MacBook Pro (Retina, 13-inch, Mid 2014) laptop. My laptop is running macOS Mojave 10.14.6 Everytime I open Message+ it lags very badly and to the point that most times I shut it down right away. It's been an issue from the time I loaded it months ago. Is this just the quality of softare…
Verizon Cloud data inaccessible from PC
For last many days, cannot access the verizon cloud via pc. Once you login to verizon account, go to cloud, it just goes to main page. Cloud Data/ App is visibile on phone. Also called VZ wireless, agent understood the issue, no answer...
What do the 5 digits mean in the to or from on text messaging?
I'm looking at my text messages on my verizon, usage, and there is a to call to my number but the from isn't a regular number. It's some zeros and then a 5 digit number. How do I tell who that 5 digit number is from?
Blocking Phone Numbers on Verizon Messenger+
As I have a Samsung phone and use Verizon my service provider, I use Verizon's Messenger+ for messaging. It works adequately for messaging, but I have a major problem with receiving spam messages. Verizon will only allow the blocking of 5 phone numbers and the blocking of these numbers expires after 90 days. What a JOKE!…
NO TEXT NOTIFICATIONS
NOT RECEIVING TEST NOTIFICATIONS. ALL SETTINGS ENABLED OTHER TEXT APPS WORK. UNINSTALLED REINSTALLED CLEARED DATE CACHE...STILL NO NOTIFICATION