Services & Perks (Archive)
messenger
I am trying to connect my Samsung tablet to my verizon messenger. I get to the point where where I send the Qr scan to my phone, but my messenger will not download the Qr.
How to block email from being recieved as a text?
I blocked a phone number of a girl my husband works with, but she somehow is still sending texts through an email address...which shows up on the bill as 000-000-6245. Is there a way to block this from happening? Because my husband is able to respond through the text and it shows up as going to her cell phone number, which…
Nested Groups in Message+
I created a group in Message+ to send texts to my children. When I want to send a message to them and to my wife as an individual, as soon as I enter the Children group in the To field it immediately opens the last text I sent them. It won't allow me to add any other recipients. Is there a way around this, other than…
verizon text online feature
when using the text online feature, am i able to restore messages for viewing from before my device was registered?
Message+ 2.4.7 macOS auto-start... STOP!
I need to find out how to prevent the Message+ app from unconditionally adding itself to the Login Items for my user account every time I run it. I remove the app from my Login Items, and it gets added right back in when I run the app again. When I boot up, Message+ runs, and I don't want that. It's extremely bad design…
Message+ Temporary Background Processing
Recently, I've noticed notifications increased on Message+, mainly the "synching messages - temporary background processing". Is there a way I can fix this in the application or is there an explanation why it's alerting me so often about this? I have a Samsung Galaxy S9 and the Message+ version is 6.8.8.
When connected to work wifi I cant send texts or make phone calls.
As many others have posted numerous times and never gotten any answers.....I am having the same issue. Only with Verizion though. My US Cellular phone when connected to the same wifi works. My issue is when I connect to the my works wifi my texts seem to almost stop working. This issue has been happening since day 1. Just…
Android Message+ Report Spam button
Android, Verizon Message+ v6.9.13 - reporting spam. Sorry for the length of this post but it could have been longer. I’ve been getting the same type of spam text messages for over a year and I’ve reported almost all of them with the “Report Spam” button as explained in the FAQ: If you are using Verizon Messages (Message+),…
My emails and texts are in spanish.
I am able to change some content to English. Emails and texts arrive in Spanish and 90% can't be translated. A little language barrier issue here. Is there any way I can change this so they arrive in English?
Family Base trusted contacts does not work!!
My daughters are not able to call or text me during the time restrictions. I obviously do not want a restriction on calling me. I did not know she needed a ride twice now because she was not able to get ahold of me during restricted hours. I need this fixed asap. How do I know if they could even get through to 911 if they…
Re: Group text issue
Does all members of the group need to have the messenger+ app for to be able to see all the names?
Avoiding answers
We've had problems with Smart Family. There was a conflict between the Smart Family VPN and another monitoring service we are using. We talked to a rep at the Verizon store who told us we have to take the VPN off and that we cannot use Smart Family at all. However, the restrictions on the line still appear to be working,…
Disable Sticker Suggestions in Message+
Hi Everyone: I'm using an S10+, which installed the G975USQU2CSKP update a few days ago. Since that update, sticker suggestions (which were previously disabled) have started popping up again in Message+ I've tried using both the Samsung Keyboard and Gboard, and have turned off all of the settings I can find involving…
Message + app creating group of me plus person texted
Message + app on Google Pixel 3, phone is a whole ONE day old, so all up to date, has decided to auto create groups of "me" and "contact" texted. It has destroyed message history between me and several people by putting my responses in a "me + contact" versus just all texts under the contact name. This is a real problem…
Group text issue
Using Verizon Messenger+. If I create a group, and send a group message, the recipients only see phone numbers, not a name, even though they have those same people in their contacts. I saw a similar question asked over a year ago, but it was never successfully answered. Is there a solution? Recipients are a combination of…
could not parse the name card
I see I am not the only one having this issue with messenger + , Phone is a brand new Note 10 with all current updates. My Note 8 did not have this issue. I switched because the Note 8 was dropping calls. Please fix this app as I need the cross platform compatibility.
Find number for erased text messages?
how do i find the number of the text that was sent to me and then deleted Message was edited by: Verizon Moderator
How do I disable auto-insertion of emojis when I type ":)"? It does this whether the 'Smart Emojis' option is enabled or disabled.
How do I disable auto-insertion of emojis when I type ":)"? It does this whether the 'Smart Emojis' option is enabled or disabled. I've tried different keyboards, as well, but nothing fixes it. Only Verizon Messages+ does this, not other messaging apps. I want to continue using Verizon Messages+ because of its other nice…
Non Return fee
I am being charged $700 non return fee for a cellphone that has been returned. I spoke with a Supervisor, Larry, that investigated the charge and sent a text message to my daughter’s cellphone saying I have to pay it. I asked a Larry to give me a call, and of course I did not receive one. Secondly, I purchased 2 phones on…
Random text from 32098 potential spam
Anyone else getting random text spam from short code 32098?
WEB - Use Messages+ on the Web
WEB - How to Use Messages+ on the WEB Verizon Wireless customers can use the Messages+ app on the WEB. To create your WEB account: Go To Verizon Messages: Take Texting to the Next Level | Verizon Wireless Then, select 'Go to Web App' link and follow the on screen directions. You will be directed to your MYVERIZON.COM…
How to get text message detail over 90 days old?
I am trying to retrieve text message history from earlier this year (Jan 2012- now) . I found on My Account that I could see the past 90 days of user history as far as the dates, times, and mobile numbers sending and receiving the texts. My issue is that it only allows me to view the last 90 days. I can view call history…
Device Non Return Fee
I have been a Verizon customer for over 15 years (with the exception of 1 year) and I have experienced a situation with them lately that has left me questioning if they even believe is taking care of the customers that keep them in business. I have three, smartphone lines with them and I pay close to $350 each month for my…
Re: Why does your online text site keep refreshing as I am trying to send a text?
This continues to be unacceptable. I found at least 4 other forum threads on this subject. the online messaging page just refreshes or shows the 3 dots which blink in sequence. This is so obviously a VZW site issue and not a user problem it's ridiculous. Don't ask which browser we are using, it doesn't matter. Don't…
Group Text reply only to sender
I am using the Verizon Message+ app. It's a great app. I have created a group text. I saw where I could have recipients only reply to sender button but now I can't find it. Can you please tell me how to setup a group text that recipient replies only come to the sender? Thank you.
Reply only to me?
When sending a message to multiple recipients I used to be able to have the recipients reply to the whole group or reply only to me. With the latest update it seems that toggle switch is gone, is this no longer an option ? That was a great feature , I hope it wasn't discontinued
Forwarding Text Messages from Motorola Droid
Tried holding down on the message and all that happened is it highlights
Samsung s7 edge keeps unpairing
Added location to smartfamily and phone keeps unpairing. I don't want to have to repair it every day
Verizon Messaging App says I have unsent messages but it is incorrect
I am having thethe same problem on Samsung. It's only happening with pictures and usually with one specific contact. She always gets the pictures, but days later I will get an unspent message notification.
Expired texts on already delivered messages
Not sure if this is where to ask this, but I've noticed people have had a similar issue as I am having with getting texts about expired messages, but I keep getting these on messages that I know for a fact that have been delivered, and got a response on. The last time this happened was this morning. The delivered messages…