Services & Perks (Archive)
data limits
how do I set data limits on each line
Why won’t MMS (multi-media messaging service) messages work over Wi-Fi?
@Matt_hew_ asked @VZWSupport on twitter: Q: Why won’t MMS (multi-media messaging service) messages work over Wi-Fi? A: Multi-media messaging service messages will not work over Wi-Fi. They require the data network send and receive. Ensure your mobile data connection is enabled to use MMS.
“Something went wrong” error message
I received a text saying “VZW Smart Family Msg: You have reached your monthly data limit for this cycle and data use may no longer be allowed.” Yet, i checked and i have plenty of data remaining. I went to check the controls to see if there was a limit set on my phone (like i have for my kids), and i can’t access it. When…
How do I start a new group text.. group vs MMS option??
I am having trouble finding the answer to this question also. The answers I have read so far all seem to be partial/incomplete answers. Just as the OP stated, when sending a text, and you get to the screen where you select the recipient(s) that you will be sending the text to... if you choose more than 1 person, then a…
Messages + App - I can send, but I cannot receive texts anymore
I have been using this app for a few years now and although it isn't the best app for texting, it gets the job done and is very convenient. Since yesterday I noticed that the app )on my Windows 10 PC) started acting weird. I can send text without issue, but cannot receive text. When I send a text to myself, my phone…
Alternative Applications to the Message Application
I'm looking for an alternative application to use in replacement of this Verizon Messaging app. The Messaging app is easily one of my favorite web/mobile dual interface, synced applications (everything Google, Trello, ...). It's also by far, the most underachieving, frustrating and unsupported application I've ever seen in…
Verizon Messages desktop app will not play notification sound
I cannot figure this out and it's driving me crazy. My Verizon Messages app on my laptop will NOT play notifications for incoming messages. It works on my phone, it works for *outgoing* messages, but nothing for incoming messages. I checked the notification settings and it does say "on" for "incoming sound notification." I…
Message+ Web App Only Showing the Last 5 Message Threads
@VerizonTechSupport I'm actually seeing multiple issues in my Verizon Messages+ web app (Chrome v74.0.3729.108). * In the past week, threads with multiple contacts (MMS?) show contact numbers, not names in the thread. This is particularly painful as it's difficult to determine who messages are from by number. My Android…
Can not save pictures from Verizon message
I receive a picture message and I hold down and it says "saved to gallery". but I can not find the picture(s) anywhere. I have checked google photos and downloads. this just recently started. nothing new has been installed that would cause an issue. Moto Z force
Test Messages Disappearing
I'm having a problem with my text messages sending. Recently when I type a text message and hit send, I discover that not only does my message not send but it disappears. Typically when you hit send, it says "sending", then "sent" and then "delivered". If it didn't go thru, it used to tell you there was an error but the…
Windows 10 Messages Notifications - content has disappeared
I believe this falls under the category of "toast notifications" When I first installed the app (back when it was called Messages+), the pop-up notification would appear containing the name of the sender and a preview of the message content. For some time now, the message content has disappeared, the pop-up simply reports…
My daughter's line disappeared from our date plan.
Okay, so I am very confused as to what happened to my daughter's phone line. All of a sudden it disapperaed from the app and she can't call or text. I called tech support and they can't find out what happened. Please if anyone knows help!
Block an entire exchange
It appears that the latest "fad" is to continuously call from spoofed numbers in an entire exchange trying to get a voice response. I have individually blocked these numbers using the feature on my Motorola Z, but would just like to block the entire exchange. In the last two months I have blocked over 125 separate numbers…
Message+ crashing
Keeps crashing cmon.
000 area code texting
Weird number texting back and forth on my daughter's cell phone bill what is this number? ? 000-005-4994
Motorola G 7
Please fix Messenger+ notification so we users of G7 Power can choose and override the annoying notification on Messenger +.
Smart family companion
Can you prevent your child from deleting the smart family conmpanion app?
Smart family app 2 households
Does anybody know how to get past the restriction that the smart family and companion app can only work with one customers phone line? we have two separate accounts for the parents and I'm being told it's impossible to have my child's phone calibrated with each parents phone line. I wondered if anybody had found a way to…
Texting
My daughter has texted to the UK from the US and I was wondering if there is an extra charge?
Message Plus notifications not working
I have an android, Galaxy S8. Since purchasing this phone a few months ago, I've had an ongoing issue with notifications from the Message Plus app. I see that others were reporting this in the fall of 2017 and Verizon has not fixed this yet?!?!? Sometimes my phone will show a "1" on the app icon, indicating I have a new…
Family controls
So I set up family controls and limited my sons time so his phone is off over night. He found a way to turn it off. Is there a way to prevent this?
vtext not working for specific numbers
I have an application that sends short messages via e-mail to text to my team. On June 21, between 9:42 am and 10:04pm this service stopped working, but only for my team's phone numbers, (all verizon) and only from my two specific mail servers. There are other people on campus using my mail servers for similar messages via…
Where is Schedule a Text on galaxy 9?
I just upgraded to the galaxy s9. I use the Message+ for texting. I dont see Schedule a Text capabilities on this phone. Did they move it or not add it to the 9?
Paypal says Verizon is Blocking SMS
I've called PayPal and they said I'm not recieving confirmation from them due to Premium messages being blocked by Verizon, however I've checked and they're 1) not blocked 2) I'm receiving premium messages from other companies.
Message+ no qr code sent to iphone
I'm trying to add Message+ to my Samsung tablet. I'm not receiving any text message qr code on my iPhone 6 at all. Have tried many times and re-entered my phone number many times. Uninstalled and reinstalled the app but no help.
PayPal says Verizon is Blocking Text Messages
PayPal says Verizon is Blocking Text Messages. This recurring problem jst cant be solved! arrrg
Message Group Listed Mexico Phone; Is Group Safe?
Yesterday after I created a group on Message+ this weird number came up on the group details. I googled the same number and it showed up as a phone in Mexico. Is the group I created safe to use?
Where can I fnd the Windows Desktop App for Verizon Messaging?
I used to have it installed. I recently had to reimage my PC and now I cannot find it. It used to be on the Verizon Messaging Overview page. The link is no longer there.
Can't Send Text to One Person Only
I am having probems sending and receiving text messages from one person only. This person has a Verizon plan as well. I have a Palm Pre. Any way that I try to send him a text, it does not work. If I bring up his contact and touch SMS, the text messaging app will not run just as it will run when I touch SMS on any other…
Amazon Gift Card
I used a credit for an Amazon gift card but opted to use it later. I don't see how I can gain access to it.