Services & Perks (Archive)
my son can not connect to school wifi with family base vpn on
Hello, I just installed family base on my sons iphone. It nows shows VPN at the top. He can no longer connect to the school wifi to work in class. How can we fix it?
My Wife Can't Receive My Text Messages
Suddenly my wife is unable to receive my text messages. We both have an iPhone 5s. Neither of us made any changes to our phones. She can text me but I'm unable to text her. I have no problem texting other people. We share the same apple ID and always have. Thanks Richie [removed] Last name removed as required by Verizon…
How do you send large files via Message+ to other app users without auto resizing or failure? Verizon FAQ says Verizon Messages can send 100mb files??
Per the S8 FAQ (Ensure Picture / Video Message does not Exceed File Size Limit | Verizon Wireless ), Verizon Messages is capable of sending up to 100mb files to other users. However, every time I send a larger picture file to another Messages user (typically around 4mb), the picture gets resized to < 1mb just like a normal…
How do you know when a message is sent if the message is read?
Is there a way to see if the message sent is read ?
Domain being rate limited sending to @vtext.com addresses?
Since approximately 5-30-2018 8:48 AM EST messages to "XXXXXXXXXX@vtext.com" addresses appear to be rate limited. Retrying the messages later only results in the same delaying. We are a high volume sender as this is what our users request. Every subscriber is double opt-in AND mobile verified. Here is what we are seeing…
Does safe plan allow texts?
I temporarily paused one of my kids on the safe family plan. Now that child cannot send or receive texts. Is there a way to limit data and WiFi, set social media blocked and still allow them to send and receive texts?
why cant i see the numbers that have received or sent texts
I am unable to see the numbers that have been texted or received text from. WHY?
Is there a tool to strip the tags from Verizon Text message history?
I saved my Text Message History to a file. I have to give it to my Legal Department, but they won't accept it with all the tags. Is there a tool that would strip out the tags and just leave the phone number (sender or me in response) and the text of the message? thanks,
Can I add Groups to my contacts?
If I create a "Group" in Verizon Messages, can I add that group to my contacts as a "Group"?
Text messaging hit and miss
I am having a very annoying problem. It is now hit and miss when i get my text messages. I can send a message and sometimes it's sent right away other times hours later. Receiving text messages is the same way. It does not matter what messaging app I use they all do the same thing. The only thing that works...sometimes is…
Need name blocked when I send a text
I need to send a text to another Verizon customer. I don't care if my number is shown but I don't want my name. How can I be sure my name does not appear. Not playing a childish game. This is a serious matter.
No Sound or icon notification on Message + App after update
I have a Droid Turbo 2 and I've lost sound on the Message + app since the last update. I've gone through the "Customize" tab as usual to make sure that the correct sound is chosen. I've tested the same sound in other apps with notifications turned on, and the file works I've checked to make sure my notification sounds are…
If I use a wirless home phone T2000. Can I restrict all calls but 911?
I need a phone at a community pool. I want to restrict all calls but 911. Can I do that?
Retrieving old saved text messages
I saved many of my old texts. I can't find them anywhere. How to I get them? I was using Messenger+ I held down on the messages and used the save option. I need to go back to early 2016. It is very important. I hope someone can assist me.
Integrated calling feature on my tablet...
I had the integrated calling feature on my tablet that split the phones call from my phone to my tablet, should I choose. I contacted customer support for an unrelated issue and had to do a factory data reset on my tablet. After the factory data reset, my integrated calling stopped working. I contacted customer support and…
Multiple Issues with Messages+
Was hoping this could replace my messages app and allow me to converse via texts on my android tablet and/or my Windows PC in addition to my iPhone 8+. I have the application installed in all three places. I have uninstalled and reinstalled multiple times, cleared out the install cache, and even wiped my tablet clean and…
Messenger Plus doesn't actually save pics
Recently I stopped being able to save pictures from Messenger Plus. I still can long press or open the picture and have the option to save. However, even though the "saved!" prompt comes up the picture doesn't show up in the VZ Media folder and I cannot seem to find a "messenger" folder. I've double checked permissions on…
Locator alerts
Can locator alerts be deleted?
Message plus led light notification
Message plus app doesn't have an option to change notification light color. It's blue and on my s8 you could change it under customization
Verizon Messages App on Windows 10 doesn't stay synced with my App on my phone? Why?
I have been using Verizon Messages for quite some time on my PC. When I first start the app it will sync up the messages received while it wasn't running, however it will leave some missing for some reason. It will work good for a while but after a while it will stop receiving messages and when I go to use it I have to try…
Verizon Message text messages disappearing online but still on my phone.
HI, I recently switched to Verizon Message+ from Textra on my S9. I use Message+ on my iPad, and on the desktop application on my computer. Unfortunately, my messages online on the iPad, the computer app, and when I log into Verizon Messages on the web disapeared. I still have them on my phone using Message+, but they are…
Message+ muting conversations
Does anyone know why Message+ is muting conversations on it's own. It started about 3 days ago, and of course it's the person I text to the most .
000-003-4741showing up in my wifes message log. Who is it?
000-003-4741
how can I block calls without an ID
how can I block an incoming caller that shows no caller ID
Smart Family app disabled my son's phone (LG K20 V). Where do I find the deactivation code it is asking me for so I can delete it?
I installed the new Smart Family App on my son's phone, paired it, and all looked well at start. But without even setting up content filters, the app immediately locked up his phone, disabled all of it's internet based features, and all of his apps have quit working. I gave it a few days to see, and no improvement. I know…
I switched to Verizon Messaging ... but a friend tried to send me a 2 MB photo from her iPhone, and she wasn't allowed to send it.
I switched to Verizon Messaging on my new Samsund S9+ because the default Messaging limited the MMS size of attachment to 1200 kB (1.2 MB). A friend tried to send me a 2 MB photo from her iPhone, and she wasn't allowed to send it. Is the problem with her carrier or with Verizon Messaging.?She oftern sends pics of over 2 MB…
Text limits
What are “trusted contacts” that can be reached after tje monthly text limit is reached?
Changed carrier and now getting vtext error emails
I moved one of my phones off of Verizon to another carrier. I get some messages (text) that come through vtext.com to my phone. I changed the carrier for those particular services and get my messages under the new carrier suffix. BUT, every time a text message comes through I get an email from post_master@vtext.com that…
Forwarding
I have a Samsung S7 and Message+ for texts. How do I FORWARD a TEXT message to someone else??? I tried long press on the text, but no forward!!!
Integrated Message App
Verizon best App is not working and Microsoft has a version of the Message app but it's from 1992 and it looks and runs terrible, Is there a plan in place for the Integrated Message App?? That was one of my favorites