-
how can I find my daughter right now?
How can I find my Child right now? On the family locater it just shows a 5 mile radius, I need better than that.
-
verizon messenger won't send alerts to my lg smartwatch
Since I have gotten my new S8+ I can longer receive alerts from messenger on my phone. The Samsung and facebook and others do but not Verizon messenger. It worked on my Galaxy Note 5.
-
international plan for travel
I'm traveling to St Lucia for a short vacation. Is there a short term plan available while I'm there?
-
data usage
There are 3 phones on my account. One of the phones on the account (my granddaughter), is running us out of data quite often. Is there a way that I can limit the data usage on her phone so my wife and I don't keep running out of data?
-
Block messages
Why can't Verizon allow users to block text messages from their phone? Why do I have to log into my Verizon account and spend tedious minutes looking for family safe guards to block a phone number? Totally inconvenient. If I want to block a text message from my phone, I should just be able to click a button and its done.
-
Can?t send texts but I am receiving them.
I havnt had anyone receive my texts for three days but I am receiving them. I can make and receive phone calls as well. There is a back arrow icon next to all sent messages.. do I have something turned on or off in my settings?
-
Will my phone work in punta cana
Will my Samsung Galaxy S6 32GB work in Punta Cana?
-
Taking a 5 day Carnival Ecstasy cruise to bahamas
My husband and I are taking a 5 day cruise to the Bahamas. We need to text once or twice a day. What is the most economical way to do that? If I get a wifi package on the boat, can I text using wi-fi? How do I make sure I won't get roaming charges?
-
Using phone abroad
Do I need a special plan to use my iPhone abroad?
-
Verizon Messages now showing Asian looking text below contact names
I updated my phone to Android 7 nougat. Now on Verizon messages under the contact names when I pull them up there is what looks like Thai language lettering . Anybody else have this? Can I remove it?
-
Stop Message+ from Opening on Top of and Interrupting other Apps?
I have a Motorola Z2 Force and I would like to know how to change the way my phone displays newly received messages from the Verizon Message+ App. Currently, the new message opens on top of any other App I'm using, which interrupts and causes problems in those Apps. How can this be changed so that only a Sound and…
-
When traveling in Europe, Voicemail icon with no message.
When traveling in Europe, the Voicemail icon appears on my phone, even though there is no message. The icon does not clear when the session is ended. How do i clear it when ending the session with * key does not? Phone is a Samsung Galaxy S4. Country's traveled are Spain, France, Switzerland. Thanks in advance for any…
-
Texting from Serbia to US
If I want to text from Serbia to US do I dial +1 US area code & number OR just eliminate the +1? Seems simple but Verizon has now given me 3 different answers!
-
confused about travel pass? Going to U.K. for 6 days
If you have unlimited domestic use data. But travel pass says only 100 MB per day. Will I get over use charges?
-
Message+ for Mac keeps asking to erase data and reconnect
Today, the app would not start without asking me to erase data and reconnect the app. I deleted it and installed it again, to no avail. I assume that there is a directory somewhere that is kept on my hard disk, which is why I cannot simply reinstall the app. However, it takes for ever to delete data, just spinning the…
-
FamilyBase is once again not showing text messages.
In the last 2 days FamilyBase as well as the message log on verizonwireless.com is not showing text messages. Someone needs to get this fixed. I have done all the troubleshooting, again, and still no text messages. Why does this keep happening? It is a great tool as long as it is working.
-
Integrated Calling Fails to Activate
I have 3 lines all with Advanced Calling enabled. Integrated calling was able to be set up on 2 lines, but fails to activate on my main line. I always get "Unable to setup integrated calling on your account at this time. Please try again later." I have tried to turn off and on Advanced Calling on my phone, and also removed…
-
Does it work with the s7 yet?
Does Family base work with the S7 yet? I know it did not work before with it.
-
Making local wifi calls while abroad on TravelPass
I will be traveling to England, and I am on the TravelPass plan. The area I will be in has spotty cell service, so I might need to use wifi calling for both local calls and calls home to the US. So, if I turn on airplane mode with wifi, can I make these calls with no charge or data phone data usage?
-
Contacts on Family Base Companion device has me wondering???
Hi There Verizon Community! I have a couple questions regarding one of my phones under my account with the family base companion app installed. Hoping someone may be able to shed some light on these issues. Thank u in advance for any insight you all may have. 1st Question: While looking thru the contacts list I noticed…
-
European travel plans
My wife and I are traveling with another couple to Ireland, Spain, and Portugal for 21 days. I want to be able to call them if we get separated while traveling. We may need to call each other a dozen or so times while on our trip. It appears to me that the $40 per month plan would be better than the $10 per day plan. The…
-
TravelPass "receiving" a call
The TravelPass FAQs indicate a 24 hour period will begin if I send a text, use data or make or receive a call. So, what constitutes receiving a call - the phone ringing, or me answering it?
-
Family Base - set time allowance per day?
I set up what time I want my son to be able to start using the phone and then when he can't use it (to make sure he sleeps). Is there a way to give him a "time allowance" ... like 2 hours on the weekdays and three hours on the weekend that he can use the phone otherwise it will only let him communicate with trusted…
-
Since the Oreo update I' m not getting notifications
Ihave a Samsung Galaxy Note 8, I updated to Oreo the other day and since that time I no longer get text message notifications I can be looking at the phone and I do not see a notification for a text message I have to go into the app itself to find out if there has been a text message. All settings are the same nothing has…
-
Bonus GB
I manage my family’s plan so that we don’t go over our limit. However, I have 2 GB each month as a bonus. It won’t allow me to add the GB to any phone line. Do I have to turn off block data usage when limit is reach to use the bonus data and possibly risk going over our allotted amount of data, just to use the 2GB(we also…
-
Accidental TravelPass charges
This has happened more than once. When I travel near international border, TravelPass would sometimes kick in and I'd be charged $5. Yes I did turn off roaming per suggestion by customer service. I do need TravelPass as I spend 20-30 days in Canada per year. And it's hard to avoid traveling near the border when you live in…
-
Will I get 4G in China?
If I get the travel pass, will I get 4G in Shanghai, Nanjing, and Beijing? Also, will I be charged extra for calling or texting Chinese phone numbers? Vice versa, a well. My phone has a dual SIM and is internationa unlocked, so I'm trying to figure out the best option for my situation. My main concern with using a Chinese…
-
Traveling to Mexico for 5 days. How do I aboid roaming charges
Traveling to Mexico for 5 days. How do I avoid roaming charges?
-
traveling to europe for 2 weeks in 2 different countries. best internal plan
traveling from US to europe for 2 weeks in 2 different countries. best internal plan
-
cancel familybase
how do you cancel this?