Services & Perks (Archive)
iPad Pro with message + calling and receiving
I used to dial a number from iPad Pro. I notice that there is no phone icon On top. Did an update remove this feature? Also, can I receive phone calls on my iPad Pro with data useing bluetooth? i like receiving my calls on the iPad when I mount on the car air vent mount. Jon
VPN
The VPN setting on my kids phones connecting to WiFi. This is defeating the purpose of limiting their cellular data. I see many similar complaints online. Is there a solution?
Does my Verizon unlimited plan cover calls to Guatemala
I’m heading on a short mission trip to Guatemala. Can I call my wife or can she call me? We have the Verizon unlimited plan
Green highlighted bar
Have a Moto g what is the green highlighted bar that showed up in the middle of my listing mean. It had a phone pic on the left side and is stationary
why cant my friend recieve my texts?
this started shortly after i got the galaxy s6 years ago, now i have the s9 for whatever reason my friend, who has an iphone(neither of us are really sure of the model anymore), cannot recieve my texts, they dont recall ever blocking my number or anything, and they can text me, but i cannot respond unless i want to call…
What does $40 international plan cover?
What does the $40 international plan provide?
Family base issues
Family base use to work to block calls and set time restrictions, however in the past 4-5 months it has not been working to block calls, Any on the restrictions list, nor do the time restrictions work.. I have turned off phone and reboot it and re install the app as well as installing the upgrade for the new program On the…
Can I use my current DROID TURBO2 smartphone in Europe? Do I need to purchase SIM card for my phone there ??
Can I use my current DROID TURBO2 smartphone in Europe? Do I need to purchase SIM card for my phone there ??
iMessage not working
Why is iMessage not activating on my phone -to the number not an email address? Why is the Verizon website down when the call centers are closed?
Travel Pass Data Usage
I keep getting text messages saying I am being charged for a travel pass while I'm overseas and my data has been off for days. I don't want to be charged when I'm not using data.
Why does message plus crash on my second samsung tab a wi fi enabled only
Message plus works on s8 and first samsung tab a....crashes on second tab a. Both tablets WiFi only. Have cleaned cache, removed older version, and uninstalled and reinstalled?
Message+ & MacOS 10.12.X/10.13 Compatibility
Does VZW have any intention of updating the Message+ application for MacOS? I've read through the discussions, which go back for over a year that Message+ v2.4.7 is not stable nor functional on MacOS v10.12 & up. I'd really like to be able to use this app again however after updating MacOS to Sierra (v10.12) the app…
Oreo update, message plus
Since the oreo update, my led indicator for message plus is no longer the color that i set it to. Is there away to change the led color again?
Message + new messages showing before sent message
I know this was a bug before the 2 previous updates but my new messages are still not showing at the bottom of the screen. I've updated twice and have uninstalled the app and reinstalled clearing all the data, etc. I would like my new messages to show as the most recent message because it can get confusing. Please help…
Using one phone for 2 people
Two of us on one family plan are going to Europe for 3 weeks. Can we put a plan on one phone, which we both use, and have messages etc forwarded to this phone from the other?
Can't text!
Several weeks ago, my husband noticed that he could no longer respond to my text messages or send me new messages. We are both in the same verizon account, and both have galaxy phones (he is s5 I believe and I am s8). Neither of us has blocked the other. He is able call me, but not text. Any ideas in why this is happening…
What's going on?
Hi, I had an issue yesterday after my phone did a system update. I was getting duplicate text messages after I'd send them. I tried logging in to the Verizon website, but I wound up getting blocked. When I took all the steps to reset my password, I still continued to have an issue accessing chat or logging back in. The…
Text from 000-008-7573
Does anyone know what 000-008-7573 is a text code for? I tried looking it up on the short code site but didn't have any luck narrowing it down there. Thank you!
Message+ Text Cut Off on Pop-up
I've been using the Message+ app for text messages because I like the pop-up screen that doesn't require signing in to answer a text message. But recently the bottom of text is being cut off on the pop-up window. Is there a fix for this? Thanks! Ken
What happened to the ability to make calls from message app on iPad?
I previously was able to making calls via wifi using the message+ app on my iPad. For some reason (havent updated to latest version of app), i get an error message stating unable to set up integrated calling at this time, try again later. I didn't have a problem connecting before. This has been going on for over a month.…
how to delete unwanted apps
How best to delete apps that I do not want and use
Verizon Messenger causing data overlimits
Is anyone else experiencing data overlimits after switching to Verizon Messenger? I never had a problem with default Samsung app. After I switched to Verizon Messenger (which uses data, not text allowances) a few months ago, I have been exceeding my 8GB data plan every month. Bill states 33% of data is used for messenging…
Why does family base make me reenter the 10 digit phone number
Is there anyway to use family base and not have my child have to reenter the phone numbers they are trying to call?
Prevent account owner from viewing messages on other lines
How do I prevent account admin from viewing text messages sent on other lines
Family base not working
I have had several problems with family base on my daughters phone. The newest issue is that even though I have an ap blocked (instagram) it doesn't block it from her phone.
Teen Time on Phone Monitoring
Does anyone know of a way to monitor the amount of time someone is on a phone? We cap our teens data and can monitor that way and we have house rules on phone use, but I wonder if there is a way to tell the amount of time the phone is active?
question about phone numbers in Germany
When I call from the States my family in Germany I use +49 plus their phone number. With the travel pass while I‘m in Germany do I still have to enter +49 ? Thank you Ulli W.
how to remove a time limit
I cannot remove or edit a time limit on the family safeguards. It tells me there is a data validation error. Any ideas?
Wifi calling
I am overseas for military deployment. If I enable wifi calligc and am connected to WiFi, will this avoid the international fees for calling? What about text messages?
Message Conversations/Threads
With my new Galaxy S9, I have a few contacts that have multiple phone numbers. When I receive texts from these different phone numbers, the texts are showing up as separate messages, but labelled with the contact's name. I would like to have all the texts from this contact show up as one conversation (no matter which phone…