Services & Perks (Archive)
4-day upgrade for Canada travel
How much to upgrade for 4 days in Canada, and how?
I blocked a number using FamilyBase, but it still is getting through
I blocked a number using FamilyBase, but it still is getting through. I checked the format and it's correct. I removed and re-added it, and it still gets through. It is not on my contacts. I pay for this service but it is no working. Please help.
international: telemarketer calls
I signed up for the international travel at $10 per day. Will I be charged if some telemarketer calls me, even if I don't answer? Or, do the charges start only if I answer?In
Data limits
How do I put a limit on the data use on my lines?
Saving a messaging conversation
Can I save a text conversation to my computer?
When I travel to Puerto Rico from the USA what are the usage stipulations for my iPhone and my iPad?
Can I use my iPad and iPhone in Puerto Rico the same way I use the in the USA without additional requirements?
Control with wifi texting
I need help trying to set wifi time restrictions for my child’s iphone.
How much data can i use with my Travel Pass in France?
Is there a data limit while using the Travel Plan in France?
Calling to other country from US
How does my husband dials my phone number from the US while I travel in Central America. I will have Travel Pass
International Roaming
Going on trip soon. I have Travel Pass set up. Do I still need to activate International roaming before leaving? Phone is Samsung Galaxy 8
Going to europe
what package do I need to purchase to use my Apple phone in Europe?
Travelpass in Hungary
I understand (I think) what the charges would be to my Verizon phone in Hungary with Travelpass. But what I am wondering is if it would cost my Hungarian friend more than a usual local call to make calls to me or receive calls from me. Thanks for any assistance!
Will not let me add the "blocks call and messages" in safeguards and controls option. How do I do this?
Will not let me add the "blocks call and messages" in safeguards and controls option. How do I do this?
Travel Pass
1. Do I need to set up travel pass ahead of time or can I just activate it when I start using it in Italy? I know the 24 hour period starts when I use the phone. 2. Does it matter if the calls I am making are within Italy or to the US? I will be calling and receiving calls from my travel mates and people back home.
no sync
I need to use the online tool (web.vma.vzw.com/) as well the app on my phone (Android Messages). How come they are NEVER in synch? The messages I send in the online tool dont even show up on my phone. This is ridiculous. I dont want to have to use that ugly, slow, memory hog Verizon Messaging app. Stop [removed] people…
Texting when Overseas?
I am headed to the Dominican Republic and need to keep in touch with family/co-workers in the US while away. I have an Iphone 7+. Do I just turn my Cellular Data off in Settings or do I also have to turn on Airplane Mode? I will be staying in a resort with Wifi. Also, when I am at the resort and on wifi, am I only able to…
I've had a bookmark for Verizon messages for years and now...
When I login I get the 404 error page. I know have to go into the home page site and trick it by going to another page before I can access messaging. Once in messaging and clicking on a name the page refreshes. What's going on I use Firefox??
How to remove family base from my account
I want to remove family base from my account but can’t figure out how
Trying to block messenging for my son
I have time restrictions on but my son is still able to text someone on the blocked list. What am I doing wrong?
Badges are gone on Messages since upgrade to Oreo?
When I did the Oreo upgrade several apps went crazy with the badges so I turned them off but didn't like that since it turned them off in Mesaages+ too. Now it shows I have turned them back on but they have not started working again?
Texting and Chrome
As of yesterday, for some reason, I can't use the messaging in google chrome for some reason. It was working just fine and now, it gives me an error every time I try to load it. I can use it in Microsoft Edge for some reason but Chrome won't allow it. My chrome is up to date and I have tried clearing the cache and history…
lost contacts
My daughter just upgraded to a new phone and all of the contacts that were stored as contacts in the family safeguards dashboard are gone. How can they be recovered?
Gear S3 compatibility with new Message+ update?
Mine doesn't work - Any update?
text
what does it mean when I send a text and next to the text sent it will have a triangle with exclamation point in the center of the triangle? does it mean that person has me blocked? Is there a way to tell if a person has me blocked? Thanks.
Issues sending with the message+ app
Same problem but messages get stuck in sending mode ,only says sent and not delivered and people i send messages to either get duplicates or recieve in bulk . Also app is saying i have messages but nothing is showing up. None of these problems exsisted until the recent update to the message app and starting to get quite…
Why can't I send or sync picture messages with only one contact?
I 've got a really strange any annoying problem with Verizon Messages going on between the app on my Google Pixel phone and the app on my Windows 10 PC. I have used Verizon messages on my PC for several years, other than the not always keeping synced with my phone problem that they can't seem to fix it's work ok. This week…
Family locator
Family locator is downloaded on all phones (androids) in my house. But i get constant notifications that my son's phone has located him off property when he is sitting right next to me. It shows him home when hes at school. When all family members are in the house together, gps shows 2 phones a mile away and 3 phones at…
Why doesn't Verizon have both gallery and vzmedia as choices?
Why doesn't Verizon have both gallery and vzmedia as choices????? As long as I have had Verizon, gallery has been the default for txt photos If Verizon insists on vzmedia, how do I take a photo from vzmedia and move it to gallery
Wear24 with Message and Android Wear 2.9
Since my Wear24 updated to Android Wear 2.9 the Message+ app on the watch no longer receives incoming text messages. However, it does still allow me to send text. There is another person in my office experiencing the same issue. Please advise.
No sound message+ notification
I have a Samsung Galaxy S8. After the most recent system upgrade (3/23), notifications for message+ do not sound. The icon for a new message appears, but no sound. I checked in settings to make sure notications are on, they are, but still no sound. Something ALWAYS goes wrong after these system upgrades! How do I remedy…