Services & Perks (Archive)
Cannot get Verizon messenger to open
I have been trying to get Verizon messenger to open for quite awhile. It tries, displays this error message and then closes again. How can I get it to open and access my existing messages? Thanks
New Family Base Issues
Did Verizon test the changes to Family Base before they made the changes? When I view the Time Restrictions from the Phone App it doesn't match what it shows as the Time Restrictions on the website. That's ridiculous! Also, on both the App and website, it shows Time Restrictions that are not correct. When you go to remove…
How can I Download or email a year of conversation on Message+ From one person?
I have a conversation from my son that goes back over a year. I had on my iPhone but accidentally :smileysad: deleted the conversation. I still have on my iPhone and Ipad but other than forwarding each individual conversation, which would take me forever, so if there a way to do this? I was told that iExplorer would allow…
Setting time restrictions
When setting time restrictions on a child device, why does the FamilyBase app and the website show different restrictions? I can't tell what is actually set. Also, why does the website only allow 15 minute increments, but the FamilyBase app allows 1 minute increments?
View phone numbers texted during certain year?
Is there a way I can view all of the phone numbers I texted during a certain year?
i lost my phone I believe in my home can I track it if it is dead?
I lost my phone in my home can I track it if the battery is dead?
Group Text Not Working
When I try to use Verizon Messenger to send a group text, it forces me to choose which phone number to use for each contact in the group. How do I adjust my settings so that only the default phone number is selected in rather than having to go through intellect which phone number I want to use for each person?
no notification sound
I recently did a factory reset, and have most stuff back, but I do not get audible notifications on text messages. Samsung Galaxy s7, usinf berivon message app.
Text messages
Anyone know what this number is 287898?
Message plus resets daily on my Blackberry Priv
Every day when I turn on my phone, I have to go through the setup process for Message Plus as if its the first time I've ever used it. First, a message flashes very quickly on my screen that reads "MDN Changed! Resetting App settings..." Then it goes through the process of setting up, asking if I want a public profile,…
text forward
I can no longer forward a text message in messages plus. the recipient populates with a 1 and there is no drop down for contacts. I have a note 4
duplicate messages
why does my phone keep sending duplicate messages? its starting to annoy my friends and contacts
whats this number 008-000-4104
This keeps showing up on call log
Texts are not being received and calls go straight to voice mail with no audio in recorded voice mail.
Hi me and my friend have been texting each other for a bit now and as of a few days ago she no longer receives my texts. They text messages say sent but she gets nothing. She can sill send me texts and I get them. I can't call her either. When I do it goes straight to voice mail. I record a voice mail and when she gets it…
I need to see our other phone line in messaging
Wanting to view other phone lines on my plan,how do I switch from my number to the other lines ?
older child won't answer phone
We are constantly trying to reach out son and he never answers. I want to find out where he is or turn his phone off. How can I do either?
Code 66458
What does this code mean 66458
One contact that will only send on Group Texts
A couple of weeks ago my father-in-law created a text group for our family. Since then, I cannot text my husband unless he is part of a group text. I can text everyone else from that group without issue. I tried deleting that group from listed text messaged. I also deleted all records of texting my husband's text, and all…
Message+ for PC
How do I download this app to my laptop, I'm unable to find it in the web store.
Update to Message+ 6.5
When will the upgrades to Message+ 6.5 start again? I have an s7 and got the upgrade, but my wife's s8 did not. Specifically she wants the animated GIF feature. This has been around for a while so it should have been included in earlier version.
What does VPN do in family base for iphone 8+?
My son can't get on his school Wi-Fi unless he turns off the "Family Base Companion VPN". I assume this is what does the content filters for his iphone, etc. Right? If he does turn it off, he has to remember to turn it back on at the end of the school day because he has to turn off "on demand" too. Also, if he is able to…
Message + on PC not showing messages from VZW
Message + on PC not showing messages from VZW. Messages from other sources seem to be OK. Any ideas?
Setting data limits
I'm trying to set data limits, but I do not have an option for "usage controls" only "usage alerts". How do I do this so I can prevent going over my allowed data?
why doesn't text work after familybase limit is reached?
I use Family Base to set a data limit on my daughter's phone. If she goes over her limit - she can no longer send or receive texts. We are supposed to have unlimited texting - why does this happen when the data limit is reached? I want her to continue to have the ability to text me
how to set time zone for family base
how to set time zone for family base- seems to default us PT?
Time restrictions
I have the unlimited plan since I have 5 kids on my plan. I can't locate where to set the time restrictions on their phones that I used to have in the past. It will only allow me to set date and minute usage limits. Thanks
Family base and wifi, please
I take my son's phone away every night. I was hoping family base would block wifi, it does not. Not to be rude but, come on Verizon! I'm not the only one who has asked and in my case I'm back to taking his phone away at night. I want complete lock down from texts, data to include wifi, offline games etc... Alarm and…
Family Base
Can we control child's access to internet, texting and calling remotely using the internet or does this need to be done on child's phone?
Message+ 6.5 not on Google Play? How to download?
I have made several attempts to upgrade Message+ on a Galaxy S7, which has the latest android update. Message+ on my device is version 6.4.2 On another device (S6) it is 6.5. Whenever I try to upgrade via download from Google Play...I keep getting version 6.4.2 Can someone tell me how to get v 6.5 ? Thanks!
My group message from a number that's not mine
My group message appeared to my group as coming from a number that's not mine - is this normal?