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restrict app usage
Is it possible to restrict my kids' app usage (ie, snapchat, instagram, etc) using FamilyBase?
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Message+ Windows 10 App Alters Device Contact List.
This is different! Usually I'm answering questions and not asking them . For the longest time, I've noticed that when I give the Message+ app permission to access my contact list and then open the app, a hodgepodge of incomplete contacts will be added to the list. If I delete the added contacts, close & re-open the app,…
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WhY can't text when data is limited
I limit data on daughters phone for data and once she hits that limit she can no longer recieve text and can't call?
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How do I get rid of Message+?
I use the text message app that came with my phone. I do NOT WANT Message+. I keep getting messages "asking" if I want to use Message+ as my default, yet it seems to have disabled my usual texting app. I can no longer send messages from the texting app that came with my phone, as it says "Sending Disabled". Your [removed]…
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wifi?
Does this work even while the phone is on wifi not cellular network?
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Message+ Suggested words color is black
I had to switch from Message to Message+ app on my Galaxy S7 because the Message app is not working correctly. When using Message+, after I have typed my message, I can touch a word and it brings up suggested alternates for that word. However, i Message+, the suggested words are in black against a black background, so i…
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Why would Uid be 0?
I sent a text to an at&t iphone and checking the message details, the Uid is 0? Was it not received?
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Messages+
My apps (phone/computer/tablet) not syncing all my messages - sometimes I get all of them on all devices and sometimes I don't. More of them not happening lately. I have a Samsung Galaxy S8...I have disconnected the devices and reconnected them...still not happening. Also - many people have said that lately they are not…
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can family locator include phones on a seperate Sprint account
I want to add family locator to my Verizon wireless acct. My question is can I include wireless phones from a seperate Sprint acct?
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Photos sent or received are disappearing from messages
I receive or send a photo, open messages a short while later, a day or week and the picture is gone. How does this get fixed to prevent it from happening anymore? Anne
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Change Message+ Voice to Text from Samsung to Google
On my previous phone, the HTC M8, if the voice to text mis-interpreted a word I could tap the word and Message+ would offer suggestions. Most of the time it new immediately what word I meant. Not so with the S8. All that happens after I tap the incorrect word is the pointer appears that only allows me to slide it to the…
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Message+ recover texts
Hello all My Message+ seems to have deleted texts prior to 90 days and I desperately need them back. How do I go about doing this. I didn't do a physical back-up as they were all backed up on a few devices but I must have received an update and only 90 days worth are being restored but I need to go back further. My PC had…
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Website texting not available,"HTTP 500 Internal Server Error"
All day. My cell service is shaky here and I often use web texting for business. The Verizon website also wants my wife and me to enter PIN numbers every time we log in today. Luckily, the PINs do arrive to our cells eventually, but the service is not nearly as reliable as web text from home. My wife and I have separate…
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If I change a line from parent to child will the line receive a notification?
If I change a line from parent to child will the line receive a notification?
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Group text msgs randomly not sent or delivered?
I am on a Pixel running latest Oreo. Did a full factory reset to fix texting on Oreo back in September. Now I am randomly not receiving and not sending group text messages. Most of the groups are mixed iPhone and Android, but the problem typically starts with me not receiving a msg and others randomly not receiving the…
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Prepaid verizon online messaging
Where I work at I do not have cell phone service, so I was wanting to utilize online messaging. I can send messages out and people receive it, but I can't see their reply's to my text messages until I turn my phone back on and it uploads to online Verizon. All of the other employees I work with have contract Verizon plans,…
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Message+ PC App not syncing last 5 days
Any idea why the PC App stopped working correctly? Was working fine up to mid last week. Then I was only able to send messages, now no send or receive.
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Data Usage Limits on Family Base
I just rec'd notification that my account had "run out" of data, and when I checked our Family Dashboard, I saw that the hard data limits on my 2 kids' lines (ie: stop all data after 6gb) had been overrun to 7.92 and 7.3! My husband's and my own lines still show plenty of data available. I'm confused!! Why were the limits…
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Why is app usage not appearing in family base?
We've had family base for months now.... and I feel I'm just going to have to accept the limited features with iphones but no app usage is nagging at me. Why is there no app usage on the child's phone appearing in the parent app or online (desktop)? The tab isn't even there to select it as an option. And, why can my child…
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Can't view video from Message+ app on HTC one m7?
I got a video message, it said "You have received a video. Download Messages+ to view the video at (verizon url for message+ download)". I downloaded it, opened it up and selected it to replace my default messenger app. I open the app up to try and play the video now, but when I click on it, nothing happens, its just the…
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What is the companion app name for iPhone?
My daughter just got a new phone and went from an Android to an iPhone. What app do I use for the family base companion app? I can't remember how to set it up. Thank you.
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Top Contacts
How do I find out who the top contacts are that my daughter is talking to on her phone. I don’t want the call log or messaging log. I can find that. I was wondering if there is a way I just see 1 number at a time and all the messages and calls to that number? FamilyBase doesn’t seem to update that the way it says it does…
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Txting via computer no longer working
On my computer, after going to the Verison wireless site and sign in when I select 'Send a Message' from the 'Services' drop down I'm getting this error. "server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to…
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Message+ having issues after I've changed my phone number, any suggestions?
Any time I send a message to one of my contacts (only one, nobody else is affected) it adds my old phone number, the person I am texting, and my new phone number all in one text. It creates a group message by itself to reply to the person even though I never created a group text, but it doesn't do it all the time. So I…
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Family Base Data Limits
Are the data limits applied in Family Base per calendar month or per billing cycle? I feel like it may be per calendar month as my billing cycle just recently started and I am already receiving alerts about approaching the data limits I have set and none of the lines are anywhere near the percentage of the limits stated in…
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Scheduled Text Message Sends...But Doesn't
I have a Samsung Galaxy S7. I use the Message+ app for messaging. I often use the "schedule text message" to send myself reminders and generally schedule texts to send later. Last night I scheduled 2 texts to send today. One to me, one to someone else. Both sent when they were supposed to, but they were never delivered. To…
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Web Text not working
Error message: Server Error This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.
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Verizon Family Locator Site Down
Verizon Family Locator site and App has been down since 25 November 2017. When I called in the phone techs did not seem to believe what I was telling them. After a very long time in chat sessions and on the phone they finally elevated the report. This morning... this is what we see on the page (below) when we try to log…
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texts being converted to emojis
When a caller uses an iPhone to send a text to my prepaid Gusto 3 flip phone, the text is converted into unreadable emojis. If I reply using the reply function, my text message will also be converted into unreadable emojis. This happens only with two callers, both of whom sent the messages using iPhones. Any guess as to…
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Message+ issue
I just got a Moto Z play a few days ago. The one text conversation I've had on Message+ is not ordered correctly. All sent texts are together on the screen and all received texts are together on the screen. It makes it very difficult to follow the conversation. Please let me know what to do to fix this.