Services & Perks (Archive)
Verizon Messages Tones selection missing in 6.5.0
I have a PIXEL XL 2 running Android 8.1.0 with Verizon Messages 6.5.0 My wife has a Galaxy S7 Edge running Android 7.0 with Verizon Messages 6.4.2 Both phones show as "up to date" for the operating system and in the Play Store (for the Verizon Messages app) HOWEVER: My wife's phone shows options to change the notification…
How can I delete FamilyBase?
Kids are grown, don't need it anymore, but turning it off looks like it will change my plan, which I don't want.
Message+ website
I stumbled on a website that allowed you to view everything to do with message+ ... I can't find it now. I may have been on my laptop at the time. Not sure. Either way, I'm sure sOmEoNe knows what I'm referring to. Please advise. Thanks in advance for a speedy assist! Oh... One other thing, im certain I have another device…
Why are all messages (to the same persons) are showing up in different threads.
My incoming and outgoing messages (to the same persons) are showing up in different threads. How do i fix this??? This issue started today.
Can I control use of Snapchat on my son's phone?
My son uses snapchat constantly. Is there a way to limit it without just taking his phone away?
Child turned off Family Base on his phone
I installed Family Base on my teenager's phone. He immediately turned it off. What is the point of this app if the child can still regain complete control at any time?
saving messages cenceling...
the past few updates to Message+ have been not so good. they finally fixed the buzzing on every message it saves; however, when saving messages it starts off ok but part way through it canceles itself with the save canceled message. I don't even touch the phone when saving so i'm not inadvertanley cenceling it. Not sure…
Receiving duplicate messages on Message Plus
I have activated a new replacement phone and I am getting duplicate messages for each message people are sending me. How can I fix this? Does anyone know the cause?
Data usage
can I limit data useage on one of my three lines
Customize text tone Verizon messages app with pixel 2.
I would like certain people to have their own text tone. Is this possible on the pixel 2 with Verizon messages? I switched to this app because I was getting jumbled and broken up text messages on the Google messages app that came with the phone. When I open a text thread, there's only 3 dots on the top right where I can…
Retrieve deleted text message from 3 days ago.
How do I retrieve a message that was deleted 3 days ago? (iPhone 7+, updated/current iOS)
New update does not allow to change the notification sound
Looking to change the notification sound. It used to be in customize, but now I cannot find it anywhere. It is not available? Am I over looking it? Thanks.
Messages stopped working on my old phone after I bought a new phone.
I have been using Verizon Messages+ for a few years. I use the Integrated Messaging feature across the web and on some tablets. I was using Droid Turbo phone as the primary device. I recently bought a new phone, a Samsung Galaxy S8, to replace the Droid Turbo. I would still like to be able to use the Droid Turbo via wifi…
E-Gift Card Problem
I bought an e gift card for Sephora for someone, but every time I send it, it only sends a blank text to her phone. Who do I contact about this? Sephora or Verizon?
can child install another browswer
mobichip replaces the default browser, can a child simply install another browser and bypass mobichip?
Why are my messages not syncing across all devices?
This is happening to me to. If I send a message from the website "Verizon Messages" it does not appear on my phone. If I send a message from my phone, it does appear on the website. It just seems that messages from the website are not being pushed back to my phone.
Group MMS history keeps deleting itself when I turn off phone.
I have an Android (Droid Turbo - Android version 6.0.1 Marshmallow). I am using message + and in a group MMS that I have been in for years. It is a mix of iPhone and Android users. For some reason for the past few weeks if ever I need to turn my phone off, it completely deletes that entire group history chat. I turn the…
How can family safeguards monitor whatsapp
How can family safeguards monitor whatsapp
how to reset messenger +to default setting
how to reset messenger+to default setting
If I click details, and there is no device listed from where messages have been sent, what does it mean?
If I check the details of a message, will it always say phone when sent from a phone? What if no device is listed?
Verizon Messages for a computer stopped working today.
I use Verizon Messages on my computer and it stopped working. I can SEND messages but I do not RECEIVE messages. It stopped working today, 12/16/2017 and I have been using it for over a year.
Recall text message
Can i recall a sent message? Assuming, of course, that it has not been opened and read.
How to reconnect Verizon messages after factory reset?
Due to some issues my phone was having, I unfortunately had to perform a factory reset. However, messages is no longer connected to my previous version of the app- meaning I've lost my texts, public profile, etc. It acts as though it's a new install, giving me the option to activate it (which doesn't work), and not giving…
virus checker or protection on Android devices?
I keep getting a pop-up screen telling me my phone is corrupted by several viruses and I need to click on the button to fix it. I have not clicked on it. Is there a virus checker or protection for Android devices like my phone and tablet?
How to sync/pair VZ.Messages between 2 android phones.
i have 2 Verizon Android Phones, 1 provided by work and the other is mine. It would be nice to just carry 1 phone at times and not miss messages. The process to pair a Android Phone to a Tablet does not seem to work when trying to pair 2 phones. You never get the opportunity to specify the phone number you want to pair…
Messages disappearing on a sync`d tablet
Issue: incoming messages sometimes disappear on my tablet. I see them and the next time I look they're gone. some have pics in them, some only have text. they DO show up and stay on my phone, though. If it helps, below is info generated via the Report a Bug option under message+ settings on the tablet, with the subscriber…
Blocking or disabling a particular app
We recently purchased a Samsung J3 for a pre-teen and added Verizon Family Base to our account. The in-store Verizon salesman stated that we would be able to use Family Base to block Android Google Play from downloading games and apps without parental permission, while allowing other apps (Facebook, Wiki, Google search,…
Why do my locked text messages
My locked text messages get deleted without my knowledge, is there a different way to save them so I don't lose these important text's? Is it the app? or the service? Im using the message+ app.
Can I limit data used on a specific line?
Can I limit data used on a specific line in my plan?
Family Base wifi problems
this is my first full month with Family Base on my account. Three kids have iPhone 7 and two iPhone SE. Since I've added the service they are constantly kicked off of wifi and burning through data. Why does this happen?