Mobile Deals (Archive)
Pixel 4a to Pixel 6a
I have a Pixel 4a non 5G phone that I bought and was activated by Best Buy about 2.5 years ago. I just got a Pixel 6a unlocked directly from Google. If I swap the sim from the 4a to the 6a will I get on the 5G network and get 5G speeds?
Can I transfer my upgrade to another line on my account?
I would like to transfer my upgrade eligibility to my daughters account. I"ve chatted with rep and they were no help. Is it possible? They're telling me I have to pay off my daughters phone 1st. Could I just transfer my upgrade to her line and my line would assume her payments left? Either way I'm paying for it since it's…
BYOD Rebate - no notification and deadline passed
I recently brought my iPhone 13 over to Verizon Wireless to get the $500 BYOD rebate promo. It said to just wait 45 days for the rebate so that's what I did. Now to find out that the onus was on me to go to some rebate site and enter a promo code. But now the time to submit that code has expired, and Verizon is telling me…
Trade in issue, another one
I am having the same issue as many others. I sent in a Google Pixel 6, valued at $800 for trade-in. I received a notice that the device sent in was a Google Pixel 2 XL and my credit was adjusted to $400. I have never owned a Pixel 2 XL. I spoke with customer service and was promised the adjustment to the correct amount…
Trade in issues
Hi, we're having issues getting our trade-in sorted out. The first issue was that the local Verizon store said we needed to submit the trade online ourselves instead of handing it in at the store but online the trade value was showing lower than it was supposed to with the upgrade deal that was running. Then trying to…
Unable to redeem port-in offer
Unable to redeem the following offer which shows up on the 1st page/screen of the verizon App. (before sign-in) "Verizon e-Gift Card® & Stream TV: 1. Visit vzw.com/digitalrebatecenter and enter promo code BYOD450UNL and purchase date. 2. Enter your information. 3. Submit offer redemption within 30 days of activation.…
Gift Card
I switched to VZ in May 2022. There was a promotion for bring your own device/transfer your line get $250 Visa gift card per line. I transferred 4 lines. My gift cards never arrived. I called customer service in August because I never received my gift cards. I was told to give it until October/November. It is December and…
Verizon Trade-in value issue
Has anyone seen the promotion from Verizon that you would get an incredible trade-in credit for your old phone when you upgrade your phone? I was told that I would get $400 credit toward purchasing a new iPhone with a special promotion, and there was even a website link to validate and confirm the trade-in value (checking…
no trade in eligibility
I'm disappointed my phone is not eligible for any trade in value on the Google Pixel 7. Other phones receive $700. Surely they aren't actually worth $700 so it seems any device in good standing should receive some promotional value.
Did Not Receive Promised Phone Trade-In Amount
traded in 2 phones.......promise 800.00 per phone....only received 400.00.....no help with customer service.. RIP OFF
Why do I have to keep providing proof I'm a Veteran? That will never change.
I have provided my DD-214 to prove to Verizon that I am a Veteran three times now and am being asked to do it AGAIN. My retired Veteran status will never change. All of the notifications I get from Verizon asking for my proof to continue to receive my military discount, asks for employment verification which is not…
No BYOD $500 Gift card email!
I signed up in August for Verizon under the BYOD and was told I was eligible for the $500 gift card. Last month I called and spent 2 hours talking to representatives who then told me to call next month and check since it hadn't been 8 weeks yet on the billing cycle. Contacted support this week and still haven't received a…
prepaid
can i buy a prepaid verizon phone from walmart and use it on my existing plan?
Bring your own device - invalid date??
I brought 2 phones to Verizon on 11/4. I also purchased a new phone, so I have 3 lines total - all are on the unlimited apple one plan. I filed the rebate form but received a notice that my rebate submission was rejected due to an invalid date. But 11/4/22 falls within the required dates. I’d like to know how to get my…
How come I only got $400 off trade instead of the full $800?
I recently just got a Samsung Galaxy S22, and I'll be sending my old phone in for trade in. The old phone is a Samsung Galaxy S10+. I wish I ordered it online because it said that my phone would be eligible for the $800 off but I wanted to get it sooner so I went into the store instead. Well, now looking at my next bill…
Question about trade in promo
Hello, I just had a question about the trade in promo. I upgraded my line to the iPhone 14 Pro Max and used the trade in promo for my old 12 Pro. Would I be able to purchase a different phone (paying full retail, so no monthly payments on it) and activate that new phone on the same line I used the trade in promo on? If so,…
BYOD then device change?
Hi, I recently switched to Verizon w/ BYOD. ($350 rebates). I know I have to stay with Verizon for 12months. Here is the question. If I get a unlocked iphone then change my device to unlocked iphone, does this void BYOD eligibility requirement? Do i have to same BYOD device for whole 12 months?
Upaid Trade In
So I Galaxy 21 ultra about a year and a 1/2 ago, Which I had traded my Galaxy note and for giving me a promo credit. The thing is about 3 months and I realized I hate androids, I really want to switch back to Apple which I had had previously. I still owe over 500$ on my current, since if I pay early I lose my promo credit…
New phone with forced to up grade
My husband went to purchase a new phone today .His current was too old for rebate,fine .We are currently on a 4g plan with 3 phones. He was told not only would the new phone have to be 5G , but that he would have up grade all phones to a 5 G service plus add on a 4th phone with 5G service if he wanted to get his phone for…
Deals on Phones
I understand that Verizon offers different deals all the time, but when you purchase 2 new Pixel 7 Pro's when the phone is being released and then 1 1/2 months later the deals are so much better for the holidays it would be really nice if Verizon would allow you to get those offers as well. Especially since I have been a…
iphone 11 transferred to Verizon network using esim will not connect to 3G or LTE network
I ported over 5 numbers from AT&T. Four used physical SIM cards and worked fine. the 5th person was out of state so we set it up with an eSIM working with Verizon personnel in porting and tech support. Now the phone will not connect to the 3G or LTE networks. It will only connect to 1x. I have spent a great deal of time on…
Rebate Denied for BYOD
Maybe someone can help me. I submitted a rebate for $650 BYOD. I meet all of the requirements. A few weeks later, I decided to get a new phone and I think that messed up up my rebate even though the sales person said it wouldn't affect my rebate. Well surprise surprise, my rebate has been denied because I don't have an…
Continued issue with BYOD rebate, have already contacted Verizon, no help
I opened a new account on 10/5 and, while at the Verizon store speaking with a Verizon rep, submitted for a $500 rebate for BYOD. As confirmed by that rep, I met all of the requirements. I received notification that the rebate was not submitted on a valid date, which is incorrect. I contacted Verizon on 11/3 and was told…
Issues with BYOD Rebate
I switched from tmobile to verizon 3 years ago. I really like verizon except the rebate issues. I always need to spend hours to make it good and get the rebates as promised. Unfortunately, I recently submitted another rebate which was rejected. HEre is the story. I added a line to my account on September 8 online which…
Device trade-in Promotional Scams
Warning to Verizon Customers. I recently participated in a promotional offer where you would receive $800 promotional value when trading in an eligible Samsung device. After the store printed me shipping labels I sent the eligible old device in (Galaxy S9). After recieving the device, verizon now states they received an…
Traded in phone and never received credit.
Switched to Verizon from MetroPCS (highly regretting that decision now) and took advantage of the promotion wherein you could send in your current device for credit toward a new iPhone 14, 14 Pro, etc. I dropped off my phone on September 21 and was never given credit for my trade in. I have spoken to customer service…
$500 BYOD Fraud times 4 Lines
On August 22, 2021 I ported 4 phone lines from AT&T (14 years with them) to VZW. I was told they have superior service but I guess that's how they get you in, by offering false promises. The 4 phones I brought over were all iPhones owned by me (BYOD) which promised me $500 per device ($2,000 total) as long as the lines…
Rebate scam!
Upon switching to Verizon with two iPhones, we were promised two rebates (switch to Verizon and byod) $150 e-gift card per line per rebate. So $600 total after both rebates for both lines. The first rebate (switch to Verizon) came back as invalid. I immediately contacted Verizon sales team as the representative applied for…
Illegal Rebate Service Requirements
I guess I should have scanned the page more aptly when I ported in my BYOD devices in Summer 2022. The Terms & Conditions say rebates can be charged back if service is cancelled within 12/months. How is this legally enforceable if the official T&C website copy can just change whenever over time? I have no rebate agreement…
Is the BYOD discount available if switching from prepaid to postpaid?
I am interested in switching from 3 lines on a Verizon prepaid plan to 3 lines on the 5G Play More postpaid plan. Is the $500 BYOD discount available for each line (adding up to $1500 for the 3 lines) when switching from a Verizon prepaid plan to the 5G Play More postpaid plan? Thanks, Michael