Mobile Deals (Archive)
Xaomi 11 ultra
Does anybody know if the xiaomi 11 ultra is compatible with Verizon
Apple Watch Rebate Invalid
Hi, I encountered a technical issue which made me ineligible to receive my Apple Watch rebate. I had to activate over the phone due to technical issues. Apple said that’s what disqualified me from the rebate, but the technical issues are not my fault. Can I please receive my rebate?
BYOD how do I submit rebate? I have nothing in my alerts and nothing on reciept.
BYOD how do I submit rebate? I have nothing in my alerts and nothing on reciept.
Verizon NOT Honoring their Agreement
My family and I switched from AT&T to Verizon about seven months ago because we were excited about better reception as well as the military/vets discount they offer. Verizon has made the switch difficult and has not honored the discount they promised. I uploaded my DD214 several times, both at home and with help from…
BYOD REBATE
I switched from ATT this week, Brought my own devices, watch and phone. I am told that I have a rebate for switching these items, up to $600. It tells me to go to the rebate form, but there is nothing there.
Ombudsman
How can I reach the ombudsman for filing a complaint. Ever since I have switched over to verizon I am facing one issue or the other due incompetent customer service and outdated systems
BYOD $500 Rebate Issue
Hi, so I brought over two devices from AT&T to take advantage of the $500 BYOD promotion. I received an email stating one of the lines was not eligible. When I contacted Support through chat, he advised me that I was, in fact, eligible and that he was putting in a ticket for it. I contacted Support to check on the status…
Upgrading from a flip phone
Hello. So we have 3 phones on our plan. We have two iPhones and one flip phone. We have an extra iPhone and we would like to get rid of the flip phone. We have the Go Unlimited plan but it seems to not let me upgrade the flip phone without adding a new line.
$450 BYOD Issue
I switched to Verizon and completed all steps given for the promotion. I received a confirmation email and then an email that Verizon was having trouble processing. The email stated I need to contact Verizon. I did this and was sent an email it was fixed. A week later I received another email they were having trouble…
Verizon BYOD $450 rebate fraud
Sadly it looks like I'm one of the multitudes of people that were defrauded with the $450 rebate promotion and just like so many folks in this Verizon Community I've had nothing but frustration and waiting to try and get support or an answer. Just search for BYOD $450 in this community thread to see how many people have…
Redeem your BYOD offer failed
Trying to redeem my $500 BYOD Rebate but I receive an error: "Unable to process your request. Please try again later." When I try again I receive another message: "We're having trouble processing your submission." and to retry or to Please check your connection status and try again. Or, submit your rebate at…
BYOD Rebate Submittal
Good morning, I have tried to submit a rebate for more than 24 hours through the application and website but keep getting a message saying it is having trouble with this submittal. (Including telling me to call *611 — which I did twice but was disconnected with on the first call and put on hold for the second). I am trying…
"Invalid" location for rebate
I got a new number and line (unlimited) and got an email about qualifying for the BYOD $350 rebate, yet I got an email today saying the location I went to was "invalid". It was a Verizon wireless store, I'm not sure how it was invalid or not a participating location. It wasn't an authorized retailer, it was a legitimate…
Previous verizon customers qualified for the $500 switch and BYOD credit that ends in December 2021?
Hey all, As of today (10/21/21) there is promo for BYOD and customers switching to Verizon from other carriers. I was a Verizon customer until like a month ago, now i switched to Mint mobile. If I switch back, would I be qualified for this promo?
Rebate
I submitted a rebate in august says it was emailed to me on 10/09/2021. It has been a few days and NO EMAIL. I've been on the phone and seems like they can not find my rebate?????? But I have all the information for it, make it make sense? I'm so annoyed, I switched over from t-mobile because Verizon is supposedly better…
Verizon operates in bad faith with BYOD Rebates
So I bought a new iPad from Apple and reading the small print I was eligible for a BYOD rebate of $200 provided that I activated the device within 30 days which I did. It didn't make clear that there would be a rebate form involved. And when I received the emailed receipt for the activation there was no mention of the…
Rebate Fraud
I too have become a victim of Verizon's rebate fraud. 4 byod rebates of $500 each were promised to me. Got the rebate invalid email for all 4. Have spent over 3 hours on phone with them. They're saying now that the devices have to remain active on the account for 45 days - no upgrades allowed. At time I applied for the…
BEWARE: Verizon will NOT honor bring-your-own-device rebate
In April of this year I switched to Verizon after 25 years with AT&T because they offered a $450 rebate if I brought my own device. As soon as I got my first bill from Verizon, I checked and when I didn't see a $450 credit, I contacted customer service. I was told that I had to wait a month and then I'd receive a gift card…
BYOD Promotion and iPhone 13 Pre-Order Question
Could use some help here. Have spoken to two phone reps and was told two different things. Chatted through twitter and was told I needed to reach out to the rebate center. Called the rebate center and no one ever answered. I ported 3 numbers from at&t (brought in device + numbers) on Septemer 1st, all signed up under the…
BYOD rebate serious scam!!
This is the USA and commercialism is at the core of the economy. People here work hard for every penny. People here deserve honest to goodness world-class service for the top dollar we pay for each and all services we avail. Verizon was thought to be the best cellphone network provider in the country, or so I thought,…
UNLOCKEDIPAD 200 REBATE ISSUE
I need help with the following issue, I have not been able to get any assistance from your call center. they can seem to figure out the issue.l I purchased a IPAD directly from Apple on April 20, 2021 as part of Apple and Verizon's Promo puchased a unlocked IPAD directly from apple and receive a 200 gift card from Verizon.…
Switching broken phone
If my phone breaks can I switch to my old device and still continue to make payments on the broken one
Verizon Prepaid service does not automatically roam in PR, Not happy customer.
I am writing this letter to complain about your roaming services in Puerto Rico on my Prepaid service. I have been a Verizon Post and Prepaid customer for many years. On Tuesday, Sept 7th i traveled to Puerto Rico. I arrived in PR and was totally surprised when my phone would not work. Your map clearly says you can roam in…
Failed Support Once Again
Yesterday spent three hours on the phone where they told me i was getting my 7 month wait for Trade-In credit resolved. They said I would get an email yesterday and it still has never come. Thinking that Im going to wait another month before I have to move to other resources to get the credit I was promised. Moving to…
Internet is Slow, Ping is High, Speed Tests Fail
Zip: 85139 Device: Cradlepoint IBR-600B Plan: Unlimited Internet works, but is slow with high ping. Streaming video is impossible. When attempting to run speed test on verizon.com, the test fails with the error "Test timed out."
tablet to verizon cell phone connectivity
Hello, I wish to purchase a tablet and use it in connection with my current Verizon account. The tablet requires that the sim card frequency band is:2G mobile data band: GSM 850/900/1800/1900 or 3G mobile data band: WCDMA CDMA 850/1900/2100. Will the tablet work on my account?
Another unhappy Verizon Customer. Porting number has been lost.
On August 22nd, I attempted to place an order for 2 new lines, and to port 2 numbers from Visible, a Verizon subsidiary. The web site would not accept the order for various reasons. One of the reasons was "The number was not portable". I also tried to place an order without porting that number, but after completing the…
$400 Mastercard when you BYOD & Port your line on a new postpaid account is A SCAM
I was going to start Service with Verizon Prepaid but was encouraged to get a postpaid account and port my line. Since I had my own device the rep said I would get a $400 or 450.00 (i cant remember now) Mastercard as a promotion they currently had. To make a incredibly long story short. It been almost a year and I have had…
Talking to customer service is harder than audience with the Pope
I got a work phone and I want to add my personal number to it. Despite all the eSim content on the web, it doesn't actually have a place for you to get the q code for your line to add to a device. I tried to contact CS, but their robot can't understand words like eSim, and their call back feature does not dial back to all…
BYOD Rebate showing less than promised
I signed up for a plan while bringing my device over from Sprint. It was advertised as $500 e-gift card yet my account is only offering a redeem for $350, which was the lowest plan only. I need to get the $150 gap closed and customer service was no help, offering me the number to the balance/terms phone line. I signed up a…