Mobile Deals (Archive)
Verizon Approved BYOD Apple Devices
Select BYOD devices with approved hardware and software are allowed for use on the Verizon Wireless network. This ensures that voice and data work properly. iPhone* iPhone XR * iPhone XS * iPhone XS Max * iPhone X * iPhone X CDMAless * iPhone 8 * iPhone 8 Plus * iPhone 8 CDMAless * iPhone 8 Plus CDMAless * iPhone 7 (A1660…
Bring your own device/buy one get one free scandal
For FIVE MONTHS i have been trying to get reimbursed when I brought over a SPRINT phone. A 150 credit card was to be sent to me. I have been told by at least 4 or 5 reps different things and I have had at least 3 escalations to date none resulting in my credit card being sent. I have been told BOTH I am eligible and that I…
BYOD Scam
I read long posts about Verizon not sending out their rebates. They do everything they can to get you to switch, but then the ball is dropped. I paid off my phone through sprint and switched to get the 250 rebate and hopefully better service. Service is better but rebate is a scam. Do not switch if you are depending on the…
Moto Z3 Play now available for Verizon BYOD
From Motorola: With moto z3 play, go all weekend with up to 40 hours of combined battery life just by snapping on a moto mod™. Plus, get a virtually borderless display, dual depth-sensing cameras, and more.
Blackberry Key 2 (128gb) not Blackberry Key 2 LE (64gb)
Hello, I purchased the blackberry key 2 le red 64 gb from Best Buy about 1 year ago. I loved the phone very much and contacted verizon to activate it. Verizon sent me a new SIM card to activate the phone and provisioned the blackberry key 2 LE as "CDMA-less" this way the phone calls and messages and data worked only off…
BLU VIVO XI and VIVO XI+ now compatible with Verizon
BLU VIVO XI and VIVO XI+ can now be activated at Verizon via BYOD. From BLU: "The popular and successful BLU VIVO XI+ and VIVO XI will be the first BLU smartphones to become compatible and certified with Verizon's network..." BLU press release
Is Sony Xperia xa2 Ultra compatible with Verizon Wireless?
There is a post in the community that says the Sony Xperia XA2 is now compatible with Verizon Wireless. Would the Xperia XA2 Ultra be compatible as well? Thank you
Sony Xperia XA2 Now compatible with Verizon via BYOD
From Sony: Powerful 23MP camera smartphone featuring borderless design and perfect hand fit. Xperia XA2 – Official Website - Sony Mobile (United States)
activate issue
Hi I have a BB Key2, i dont have service on it yet only over wifi, im trying to activate it and it doesnt work
Why can't I get a credit since you have my old phone and I don't have my $450 credit
I traded in my iPhone more than 4+ months ago, have contacted a customer rep 3 months in a row and still can't get the credit of $450 over 24 months. Everytime they say it is taken care of and I will see it the next month. Last one even gave me a case # and said it would post for sure, Still no credit and over charged…
Rebate disappointment
I was told by 3 different agents I would recieve my rebate cards within 45 days of purchase. I was just told by another agent I dont qualify anymore due to past 30 days. I was never told by any if the agents what the process was but that I would recieve them in the mail. I need a supervisor to contact me as this is very…
Trying to BYOD from TracFone: Moto g6 XT1925
I'm trying to add a line to our current shared plan and take advantage of your BYOD deal. Wondering if I can get some advice ... * The phone in question is a Moto g6 (XT1925). * The current carrier is TracFone and I've gone through the unlock process (entered successful unlock codes as of 8:30PM last night). * It passes…
Is the HTC U12 phone compatiable with Verizon?
I would like to know if the HTC U12 phone is compatiable with Verizon? I hear it is but then there might be some problems. Thanks Bird
HTC u11
I've read over the few U11 discussions that have already been started (and all seemed to be locked now for some reason). I too am a victim of the HTC U11 and Verizon issue. Have had the phone for not quite 3 months and returned to the local corporate store now 3 times with no service. The last time I was quietly told to…
Confirm Sony Xperia X Compact works on Verizon
I am looking to purchase a used/refurbished Sony Xperia X Compact. How can I confirm whether it will be compatible with Verizon Wireless network? Thank you!
Prepaid Port
I have read the VZW Port FAQ, in particular the one that advises that you can ONLY port a number in to a prepaid account when you first activate that account. But the comments also refer to buying a device online, and I am bringing my own device (iPhone 6s+). Does this prohibition on post-activation port-ins apply in my…
BYOD-UPGRADE
I have been a customer for about a week and would like to upgrade my phone. I tried it online and it is making me pay full price for the device. Is this normal? I dont believe Verizon did a credit check on me, I dont see it showing up on my credit report, I was told it would of been a hard inquiry on it.
ASUS ROG Phone Support
Does anyone know if ASUS and Verizon are working on bringing support to the ROG phone 2?
BYOD Bait & Switch
I switched the first week of July 2019 from ATT to Verizon due to the constant and consistent customer service issues and zero follow through. I also wanted to take advantage of the Verizon BYOD promotion. I switched two Apple iphones, two Apple watches, and two Apple ipads. I processed this all online, through their step…
Is There A List Of All Verizon Supported Phones?
Is there a complete list of phone models supported by Verizon's US network? The list for Sprint is at Bring Your Own Phone | BYOD | Sprint (scroll down and click on "How do I know if my device is eligible?"), but I can't find one for Verizon. There's only a list of phones sold by Verizon and a webpage for determining…
Filed with the BBB
Thank you for taking the time to review this complaint. I apologize for the length. Part of the issues have actually already been resolved (after much wasted time on my part). These previous issues are included for two reasons - 1) to show Verizon's history of misleading, if not illegal behavior 2) to let their behavior be…
Activating an unlocked Huawei Mate 10 Pro US Version?
I bought an unlocked Huawei Mate 10 Pro US Version after researching that with specific APN settings it is compatible with the Verizon network. General customer service has no clue, I've been trying to reach someone who knows more about the process (i.e. an engineer who isn't a tech with canned responses and gets the same…
LIED to AGAIN! Last chance before the BBB and the AG hear about this whole mess
Now, on top of being lied to about the SE's not working at the end of the year, a myriad of other billing issues and HOURS of wasted time trying to get my account straight, I was just informed my "Switch Back Rebates" (which should have been BYOD Rebates) are now being denied. The rep at the store sold me two new 6s' in…
Who may I contact to discuss CSR?
I'm not really sure if this is the right place to post this but this was the question I was trying to ask while being chatting with CSR, "Steve." I have been a Verizon customer for a long time--over 20 years and I have always had a great experience with you guys and have always praised you for having excellent customer…
Signed up yesterday, website would not complete order
Returned to Verizon after a 5.5 year absence. Switching online is a bust. Chat couid not resolve. After trying chrome and safari, I had to give up and take my ‘cart’ to the store Took my cart to the store and they couldn’t get it to work either. Adding a BYOD tablet DOES NOT FUNCTION. As soon as you select that option, it…
Which OnePlus phones are compatible?
I'm looking at buying a new device, and the OnePlus phones are looking like the best bang for your buck However, I recently realized that most if not all are not compatible with the Verizon network. But some new articles list the 6T as compatible, but there are multiple models of even that (eg, A6010, A6030, etc) So what I…
How do I know if a phone is compatible with the Verizon network?
Looking to buy a phone off of ebay but not sure how to check to see if the phone is compatible with the verizon network?
Retired Plan
Hi. I currently have the plan above and get 20% off for employee discount so thats why its 32/mo. The 5GB, as you can see, is retired since 4GB costs more than my current plan of 5. My line is eligible for an upgrade, if I buy the Note10+ on Samsung.com can I keep that device on this plan even though it's retired and do it…
Unlocked phone
I have a phone on our account that is paid off and can be upgraded. Do not want to go into another Contract and have a monthly payment on a cell phone. Does Verizon accept unlocked phone for regular accounts. I don't want a prepaid phone.
Question on Pre-Paid IPHONE SE (Verizon) bought from Best Buy when Verizon stopped selling it.
How long do I have to keep a Verizon pre-paid IPHONE SE on a Pre-paid plan before I am allowed to switch it my Post Paid Account. One month, or 6.? I've heard conflicting stories. And when I switch it to Post Paid, can I then use the phone number currently in use on the Post Paid Account