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I have grandfathered Alltel plan and need new phone. Will I lose money in my account?
Verizon store told me because I have a grandfathered plan I have to buy phone marked Alltel from pawn shop or ebay in order to keep my existing plan. This seems wrong. Were they correct?
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Will I be able to use my prepaid SIM card in a new Galaxy s10e?
Will I be able to use my prepaid SIM card in a new Galaxy s10e? If the phone is compatible with verizon does that mean it also works with prepaid?
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phone
I have a att Kyocera can i use it
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What is the cost of prepaid jetpack??
I am looking for the pricing and cost of prepaid jetpack?
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Verizon 8800L
Why can't I buy a Verizon 8800L through the Prepaid accounts? I can buy one and add it to my plan, but since I am on the "Go Unlimited 55+" plan it is limited to two lines and adding the JetPack would more than DOUBLE the cost of my monthy plan. Just does not seem right.
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What is my account number?
How do I find out my account number?
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SIM CARD
I just bought a brand new Moto 10 plus. It won't work with one Sim card. It takes two. And it won't register with the one Verizon sim card I have now. What should I do?
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New phone
I just got a new Verizon phone and activated it. I added money for the 50.00 prepaid plan. When I try to call any number it says can't make calls because there is a restriction on this account what do I do to change that?
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Reconnect
My account got suspended. How do i reconnect? Samsung j3v
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When must I pay an activation fee?
If I buy a used Jetpack and SIM-card e.g. on eBay or Amazon will I have to pay an activation fee when activating the device? I found out that obviously such a fee has to be paid when buying and activating a new Jetpack in a Verizon store.
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Prepaid
I transferred service to Verizon prepaid and my experience had been a nightmare! I transferred 2 lines, Verizon claims I canceled one of the lines. They supposedly ported one of the numbers but I still don’t have service. They keep saying I need to make a $50 payment but I paid $91 when I ordered service. I’ve called…
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Trying to rectify an issue with refill code for scratch off?
Calling that useless 800 number is for nothing. It no help at all. So now what do I do?
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8+7 plan hotspot restrictions?
Hi! I bought one of the iPhone SE's that have resurfaced from Apple (they suddenly stopped selling them in Sep 2018) mostly with the intention of using it as a hotspot. Currently I can see the 8GB+7 bonus GBs per month for $35 plan. It says it supports mobile hotspotting, but I can't find any fine print about speed or…
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What to expect when BYOD from another carrier?
I'm in the process of moving from Sprint to Verizon. Porting number and activating my Galaxy S8. What can I expect ROM/Firmware/Software wise to see once the phone get's activated on Verizon? The phone is the G950U so Sim unlocked. Will Verizon want to push their own firmware/software? Waiting for Verizon SIM to be…
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Phone number request on inactive account
I need to get info from a past prepaid plan that is now an inactive account. The phone number is linked to a card and i can not access the card until I can verify the complete number I just need the first 3 digits (not the area code)
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Can't convert to a postpaid account without a SSN?
All companies with customer SSNs get hacked - I don't give mine out except to banks, the IRS, and my medical insurer - all required by federal law. I'd like to convert from a seven month old prepaid account in good standing to a postpaid account so that I can activate my Apple watch. Despite a good payment record they…
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Switched to Prepaid, Have Had Limited Reception Ever Since!
I switched to a Prepaid plan 2 weeks ago and have had THE WORST reception ever since. If and when I can make or receive a call, people cut in and out and they sound like they are underwater. I used to have excellent (4 bar) service in my home but now my phone only kind of works in the living room (1 bar). A few times a…
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Mobile Hotspot not working - Motorola e4 prepaid
I am a prepaid account holder,using the $50 plan with 8GB of data w/an extra free 7GB each month (15GB total). My hotspot has been working just fine until today. When I went to turn my hotspot on, the following message came up: If you would like to subscribe to Mobile Hotspot/Mobile Broadband Connect, call: ...... it gave…
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Help with BYOD; Samsung S7 Edge from BoostMobile
I am trying to bring over my Samsung S7 Edge from Boost Mobile. The device has been unlocked by Boost and was used on a Boost Prepaid account. I plan on using the device on the monthly unlimited plan at Verizon. When I enter the IMEI number I get the message that the device is not compatible on Verizon's Network. Can I…
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Poor Service at a Verizon Store
Can someone please explain to me how Verizon oversees their franchise stores? I went into a newly opened store in Pompton Plains, NJ 07444 on 1/12/2013 to see if I can activate my old Galaxy S5 and add a phone number to the phone. I was there try to resolve a problem with another phone, only to find that wasn't possible at…
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Data throttling
If I use too much data on my Unlimited plan, will my connection speed be throttled?
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Dec 2018 BYOD rebate
I signed up for three new Verizon pre-paid phone lines in store on 12/30/2018. I brought my own devices; two Samsung S9+ and one Samsung S9 that I bought elsewhere. The sales associate said the BYOD rebates need to be submitted by me online within 30 days. I can only find the current rebate promo code. What is the rebate…
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I want to get the Samsung Convoy U640. Pay 30 dollars for prepaid can i do this?
I do not like the fact there is only unlimited talk and text with data and no prepaid or plan option with no data. I personally think data effects phone signal. Why is it that cell phone antana not being developed as fast as smartphones? I just want a good basic flip phone that gets awesome signal. Rather have that than…
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OnePlus 6T Certified for BYOD
We heard you! The OnePlus 6T is certified for Verizon. From OnePlus: Unlock your OnePlus 6T with the fastest in-display fingerprint sensor on any smartphone. We are setting a new industry standard with our cutting-edge Screen Unlock technology. The 6T is available for purchase from OnePlus and other retailers for…
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Trying to transfer prepaid to post-paid account
Back of the box says after first monthly payment is made phone is unlocked.Also says that in contract that came with phone. Verizon Store is now telling me that it is now 6 months locked prepaid!
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Internet working but no calls on iPhone 5S
I am trying to use the nano sim from my Samsung Galaxy S6 4G LTE phone (it is in full working condition) in an unlocked iPhone 5S. As the sim card was already active, I put the sim in there and turned on iphone 5S. I get internet (without WiFi) but I cannot make any calls. It shows LTE on the top left but all the bars are…
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Blackberry k2 upgrade to verizon?
I am trying to buy a blackberry k2 phone unlocked and want to connect on Verizon wireless. Any problems with that upgrade?
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Is there a GSM network?
I was browsing Amazon once, and I saw on a comment somewhere when someone asked about Verizon compatibility for a phone that Verizon has a GSM network. Is this true? If not, it still may be good to offer a GSM network for those who do not have phones with CDMA bands.
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BYOD Promo - A cautionary tale
I'm posting this as a warning to anyone considering switching to VZ and taking advantage of the $150 BYOD promotion. I recently switched to VZ from ATT and brought my own device (an original Google Pixel). I submitted the form for the BYOD promo on the same day that I picked up my SIM card at the VZ store and activated my…
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Can't activate my 'locked' prepaid phone. PLEASE HELP!!
I just purchased a prepaid phone from the online chat a week ago today and rec'd it Fri Dec 21, 2018. Ever since then I've been on their Facebook CS and Twitter CS and Verizon Wireless Chat and nobody can help me activate my phone because it came locked. I am 47 miles out of town and have no car and am disabled. I asked…