I went to upgrade my phone to the as I usually do via chat, I've been with Verizon going on 7 years and always upgraded this way. This recent situation has led me to reconsider carriers as the representative put in the incorrect address in Anaheim CA after I gave him my correct address 2 times in the chat. I thought maybe…
I just ordered new service and received an email that asks to upload my ID for verification but when I click on the upload button I get “invalid request “. How do I do this so my order can process lory
Im trying to see where my phones ate but i cant seem to track my order. Van someone plz help?
1151 Galleria blvd Vector subcontractor of Verizon has a most rudest customer service. I have business accounts with them and when i went to upgrade my phone.. they kept lying and said phone will be here in 2 days which never happened. Asked then for tracking number and manager said she doesn’t have it. Long story short…
Is there an estimate when the new iPhone 14’s should ship? My expected delivery date is 9/16, but some people are already having their phones shipped to them as of yesterday. I ordered a white 256gb. Has anyone had theirs ship yet?
I placed some orders for the Apple iPhone 14 Pro Max 512Gb with the help of a sales agent . It’s been 7 days now and no tracking information. called in several times and in app chats only to have different misinformations from different agents as regards the reason for the delay . So frustrating without no solution . up to…
I upgrade order oct 10/31 2022 and shipped nov 11/1 2022 now 1/4 2023 not delivered i chatted 7 times for 2 month Finally today they said "order completed bacause they shipped 11/01 SO NO REFUND " I can not understand Because order status is not delivered on verizon online . Does antbody know this matter? Will i contact…
On Dec 23 I took advantage of the iphone 14 pro offer which advertised an Apple Watch, an iPad, and Beats Fit Pro “all on us”. For some unknown reason I couldn’t add the Beats to my on-line order. On Dec 26 I called Verizon and was told “sorry we have no more”. This seems unfair since the promo is still being advertised…
I upgraded my daughters phone online about 4 months ago. In the confirmation email, I noticed they sent it to my old address, an hour drive away. I called immediately (not more than 2 minutes after ordering), after speaking with someone for twenty minutes, they said the order would be cancelled. It was not cancelled and I…