So if my service has been interrupted I can’t speak to a “ real person or representative ?!
Since Dec 31 2023, we suddenly have only 1 bar at our house. What is going on? I called 611 and stayed on with a rep for over 15 min. I reset my network settings on my phone but the problem persists. My iphone 12 is fine but your low number of bars is NOT! Do you need to boost your cell tower locally with all the new…
Where to file a complaint. I added a new line this past Christmas weekend. They charge me with upfront cost. They told me it was taxes and activation fee. They said they will give me a case and screen protector as a giveaway. I told them I don't need them since I already have one. They said they will give me a MagSafe…
From what I have read, this has been a major issue with Verizon for years and still no resolve. It is so frustrating when you’re paying so much for a plan and can’t use it unless you’re connected to WiFi. We experienced bad storms that knocked out power all across our area for over a week. Family of 4 all on same plan had…
Hello would like to add my mother to my existing Verizon plan. She is currently with AT&T, but would like to keep the same number . What is the process to bring her over ? She does not have any open contracts to pay off her devices, she is all paid up for her phone. thanks !
My husband died a few months ago. Have transferred everything I need off the phone, but want to keep the number active for about a year in case we need to answer someone or a text verification number. The phone does have a balance on it for a monthly fee for purchase of a phone. Tried the store - waited only to be told you…
How can I watch TV through the app?
So I recently upgraded my IPhone in person at a Verizon store ran by cellular sales. The store kept my trade in and I left the store with new phone. They later call me to tell me that they needed me to look for an email from Verizon with the return shipping label so I can send it to them so they can ship it out. I send…