I am using the 3G Mobile Hotspot feature and it's keeps cutting out on me making it almost unusable. I spoke with Verizon tech support who gave me a few suggestions but they didn't work. I'm wondering if anyone else is having this problem.
sps wrote: I am using the 3G Mobile Hotspot feature and it's keeps cutting out on me making it almost unusable. I spoke with Verizon tech support who gave me a few suggestions but they didn't work. I'm wondering if anyone else is having this problem.
Whats your signal strength?
I have 4-5 bars. It continues to cut out on me - about every 5 minutes.
I know a silly question, but have you signed up for the $20/month hotspot service? If you have I think CS needs to reprovision your phone. But maybe dialing *228 Option1 may correct it.
"I know a silly question, but have you signed up for the $20/month hotspot service? If you have I think CS needs to reprovision your phone. But maybe dialing *228 Option1 may correct it."
Yes, I'm paying the $20 monthly fee. What do you mean by reprovison? I did speak with a Verizon rep yesterday and they didn't say anything about reactivating the phone. I'm waiting for a call back from Motorola so we'll see what they say.