VZAccess error code 628

Ed_ward

I got a error code 628 disconnected by remote computer when I shut down my tether on my bb Bold what up with this ?

 

StreetDocRN

Hi,

 

I searched and found this information regarding error code 628:

 

  This is most likely a modem or phone line noise issue or blocking port issue.

Error 628:  The port is disconnected or The conenction was terminated by the remote computer before it could be completed..

Resolutions:
1) make sure you have good phone line.
2) Upgrade the modem/router firmware
3) Make sure you logon using the correct username or password or try different username.
4) Reinstall the modem.
5) Re-enable RAS
6) Check the router/firewall settings.
7) Make sure the router is VPN pass through or GRE is enabled.

 

Hope this helps,

Doc