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After a few days, I've noticed that pictures/photos within my text messages disappear. Nothing else is deleted. How do I change this setting? Using Motorola Z2 Play
It’s important that your text messaging app works how you want, YankeejeepOC. If you’re using the Message plus application, you can try the following steps. Open the Message plus app and then press the 3 lines on the top left > tap on Settings > scroll to the bottom and select Advanced > uncheck the option for delete old messages or you can change the option for conversation message limit to a higher number. Please let us know if this helps.
AdamB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
That box was not checked to begin with. Plus I have come no where near reaching the message limit (it's a new phone). I just tried uninstalling and reinstalling Message Plus with no luck. Pictures are still gone. Seems from the discussion threads this is a known problem that has gone on for quite sometime. Has there been no resolution? All my pictures disappear after about two days. The rest of the message(s) remain.
We don't want you to lose those precious pictures. Does the same thing happen if you check your stock texting app?
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I haven't set up or used any other messaging app...only Message Plus.
