I have a Galaxy s6 Model SM-G920V phone and cannot get it to turn on. I have tried everything and it is still a brick. I acts like it wants to start, but nothing but black screen. Why can't Samsung or Verizon supply all the necessary software to repair phones or at least do a diagnostic test to see what might be the matter? I'm frustrated also that this phone has a battery installed that can not be removed. God help us! Who in their right mind designs a phone like this?