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BB Curve 8530 / MMS Messages

Since I have upgraded to the 8530, I have been unable to receive MMS messages. I can recieve pics on bb messenger, but that's it. The store cannot give me an answer...I've tried upgrading, deleting apps,etc. Anyone else had this problem???

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mathgal2003

I have this same problem. Does anyone know how to resolve it?

SuzyQ

You can try dialing *228 option 1, and let the phone program and restart. If that doesn't solve it, then call customer service (*611 from your handset or 800-922-0204 from any phone) and have them check the messaging provisioning on your account. It may be something in the setup that needs to be "fixed".

ChaunceyM_VZW

Thank you SuzyQ for your response. Additonally, I would like to suggest removing the battery for 20-30 seconds. This is called a "hard reset". Often times it resolves the issue you have described.

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