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How Can I Get My Saved Texts On My New Phone?

my old screen broke and the new phone was able to take all of my contacts but all missed calls and old texts that were saved are missing. any help

my old cosmos 2 phones screen broke, and i purchased a new phone cosmos 2. The store was able to transfer all of my contacts but none of my old texts and missed phone calls can any one help in retrieving that info

Comments

Ann154

I don't know if Bitpim would work or not.

Verizon_Support

CHADEN61, we're sorry to hear about your old phone having a broken screen. We're glad that you were able to take advantage of a new phone and get those contacts transferred over. You can always visit www.vzw.com/support to get acquainted with a new phone.

In review of the LG Cosmos 2, the phone is compatible with our old Backup Assistant service, which can help backup contacts. We did not have a compatible service, such as our new Verizon Cloud, to back up texts and calls from this phone. Prior to the screen breaking, were you using any third party products or services to save this information?

SamanthaT_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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