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Issues with lack of screen calibration

BTRFLY1979

Am I the only one having issues with the lack of ability to calibrate my screen with the Galaxy s7 Edge. I used the Galaxy s6 edge and the note 7 with no issues but now on my s7Edge I cannot get the screen to read my touch correctly. It constantly hits the buttons above/below/beside where I am tapping.

Comments

Ann154

Have you checked the Accessibility settings for that option?

BTRFLY1979

There is no longer the option to calibrate the screen on the S7. This is what Verizon says on their website.

This device uses capacitive multi-touch technology. Screen calibration is not supported at this time.

Steve_garcia44

Having the same issue, thought I was the only one. Very frustrating. I can't scroll through contacts list, texts, emails,web pages without choosing a line or item i dont want to even look at. This happened a day after the updated. I can't even use the edge panels.

Got a $700.00 paper weight!

Need a fix!

Donnie-phone

Same here. My wife and I both have s7 phones. After the last update, typing is nasty. Every other letter is wrong. We both commented to each other that this is happening. Yes, we did cache clear. Any solutions?

kathy65793

When you said you cleared the cache do you mean from the recovery mode or in settings-storage-internal storage ??

Donnie-phone

i cleared cache in recovery by holding up volume, power and home button.

Donnie-phone

new update, calibration is definitely off. I try to swipe down at the top to see pull down of settings etc. The phone icon gets dragged from bottom of screen. The touchscreen is wrapped.

Donnie-phone

Does Verizon or Samsun ever answer any of these?

Ann154

This is a peer to peer public community forum and not a direct link to Verizon Wireless Customer Support reps. A VZW rep might reply, but there are no guarantees. Samsung has not official rep here. If you want to contact Samsung directly, their contact information is available on their website.

Verizon_Support

Making sure your touch screen is working properly is a must, Donnie-phone. Let’s get to work on this. What happens when you place the device in safe mode (https://www.verizonwireless.com/support/knowledge-base-203266/)? Does this only happen when you swipe down at the stop?

JosephE_VZW

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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