My wife and I were in the King of Prussia store on 4/21/17 to get new phones. We were sold on the Samsung Galaxy S8s, and one of the reasons was that the rep told us that we would qualify for a promotion that Samsung currently had where we would qualify for a free Gear VR and/or a 245 GB memory card...we could get one or the other for each phone purchased.
After purchasing the phones, I went onto Samsung's website only to find that there was no promotion for a 245 GB memory card, and that in order to qualify for the Gear VR, the phones needed to be purchased by 4/20/17. I registered anyway, as the store rep told me I could, and received an email indicating that my purchase was not completed by the deadline.
We are very upset by the fact that we were given misleading/incorrect information. Is Verizon willing to do anything to make up for this bad experience???
