erased phone

Yesterday evening I was driving had my Samsung 7 edge mounted an my screen flickered then went dark second later

pop up like it was starting an update, instead in said "erasing " this may take a few mins. Has anyone had that happen?

Yes it wiped out everything. (I assume) . It takes me to select language , to email an password. Then it has locked up by Google..

Anyone HELP? I use my phone to uber . No phone no money

Accepted answers

You need to call VZW customer service, take the phone to a VZW-owned store, or to the Samsung desk at a Best Buy.

You need to call VZW customer service, take the phone to a VZW-owned store, or to the Samsung desk at a Best Buy.

Do you remember your password for google? Did you follow jrh4054 advice and is your phone working now?

Yes I'm back on my phone