I have a motorola mini, my second one, by the way, and although I hate texting to begin with, I do use it from time to time. My phone recently decided to change my text settings all by itself without any input from me, and now i can only voice to text which is even worse than regular texting. I have spent too much time trying to undo this insidious behavior, to no avail. I was in a verizon store the other day to buy my mom her first smart phone and asked a tech if he could help me with my issue. His reply was CLASSIC, its a software issue with an older phone that we no longer support and that he would be more than happy to suggest that I'm eligible for a new phone, his boss would be so proud! YOU GUYS SUKK!!!
It's not enough that none of your stores that I've been to have drinking fountains or public restrooms - my mom was told to go use the facilities at the
Fedex next door, the service I have received for the most part of the 14 or so years I've been with Verizon has left a lot to be desired. On my billing account I pay for my mom's new phone and service, my fiance's as well as my sister's new tablet and service. I deserve better than this and have been seriously contemplating going elsewhere- regardless of any contract fees incurred just to have piece of mind- you are not the only game in town. Not Happy.
