AFTER POWERING ON, WHY DOES MY BATTERY DIE AFTER TWO HOURS, ON MY MOTOROLA DROID MINI; HOW CAN I FIX IT?
JoelR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I did install MESSENGER; but have since uninstalled it. I have had this phone since late 2013
Four year old phone might not have good battery life anymore. Maybe it is time to replace it?
SANSAN38
Let's see what's draining the battery life on your phone by tapping Settings>Battery>Review the battery usage.
Click the link below for more suggestions on how to extend the battery life on that device:
https://www.verizonwireless.com/support/knowledge-base-85611/
LasinaH_VZW
It shows MEDIASERVER and MEDIA are using up a total of 70%
SANSAN38, thank you for keeping us posted. On the phone go to settings > Apps > find Media Server and Media. For both force stop and close. Power the phone off and back on. Let us know if you still have the trouble.
TionnaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Update on my battery; I replaced my old battery, charged my phone 100%, and within 3 1/2 hours the battery was @ 12%.
It's really not an option to purchase another phone, due to being laid off, are there any other suggestions.
Thanks for the update, SANSAN38. I definitely understand the need to keep the phone you have when you're on a budget, so I appreciate you giving another charger a try. After a bit of research, I was able to find a number of customers reporting success by resetting the Download Manager on the phone. To do this, please follow the steps at https://www.verizonwireless.com/support/knowledge-base-84964/ and select Download Manager in #2. Once that's done, make sure to follow all the remaining steps LasinaH_VZW recommended for extending the battery life, followed by restarting your phone and charging it to 100%. Does this help?
JenniferH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Unfortunately, this didn’t help, down to 12% after 2½ hours.
Sandy [removed]
Personal information removed to comply with Verizon Wireless Terms of Service
UPDATE: I have gotten another charger and the phone has been charged for 10 hours and holding.
Thank you,
Sansan38, glad to hear that the new charger is working. Is the phone staying charged?
AlbertoR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
SANSAN38, we are glad to hear that this has done the trick. The accessories for your Droid Mini are available at http://spr.ly/6580Dgd6I;
LorenB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
