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Tried to shud down and restart. never shut down and is now stuck a the red verizon screen. Start button takes you back to cancel/restart screen but nothing works except to hold shutdown button which goes back to the red screen.
EODRGL,
We always want you to have a device that is working properly. Have you tried to an alternate reset? Here is a link with the steps. http://spr.ly/65868sa1p
DerekR_VZW
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