I recently upgraded the phones for me and my wife from Galaxy S5 to Galaxy S8. We have been pleased with the Samsung phones, and were looking forward to using the newer model. We purchased the phones at an authorized Verizon retailer, and were told that all pertinent data would be transferred from the older phones. The process took more than two hours, but appeared to be successful. However, when we began using the new phones we found that some critical data had not been transferred. We used an application called Inkpad, in which we kept notes on vacations, recipes, and other information. The new phones had the app installed, but there was no data included. Also, a lot of the information on our calendars was missing. On the S5 model we had used the calendar app that came pre-installed, as well as Google calendar. The calendar on the S8 contained only the information from the Google calendar. I contacted the sales person the next day to see if we could manually copy the missing data, but the phone had already been reset, and none of the data was available. Is it possible that somewhere on Verizon servers a copy of the data might exist?
