Blackberry Network Outage

vnugent

My boss is asked me why is his Verizon Blackberry working great for 3 months with BES and Enterprises server.

all sudden on half of Saturday and Sunday he won't be able to sent any emails out.

He want explaination of why, any one can help.

Is there an network outage from Verizon, because i checking my BES Enterprises and test all routing, LDAP is fully function.

exchange is working flawlessly.

 

I have to glue of what exactly is going on.

 

StreetDocRN

Hi,

Did you tell him to try a battery pull?  Pull the battery for a minute or so and then put it back, allowing the device to reboot.  See if it works then.  There is a place in the Crackberry.com forums where service outages are reported.  You might check there to see if there is a problem. 

 

Doc