I am eligible for a phone update. I have had my BlackBerry Storm for two years and have been happy with it. I would like to stay with BlackBerry because of the ease of email and because my daughter lives abroad and I can text her on BlackBerry Messenger. Verizon seems to have little interest in keeping its BlackBerry customers. ATT and Sprint both have cool BlackBerry phones and an OS that Verizon does not. If I go, I take there accounts with me. Get on the stick Verizon. According to Consumer Reports, you barely lead the pack, and you are the most expensive. We deserve better!