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Email fails to consistently send email.

I've looked in email settings for my work email and can't find anything that would cause my outgoing emails to stay in the outbox. Sometimes they are sent, sometimes they are sent but delayed and sometimes they never are sent. Any ideas on why that might happen?

I can login to office 365 and paste the content in a new outgoing email and send it from there but the app is more convenient.

Comments

bearone21

talk to your office it staff!!

Verizon_Support

VKWALT87,

Being able to consistently count on your email is a big deal. Never knowing if that will work would be an issue for me as well. What happens on the phone when these emails don't send? Is there any sort of error message? Do the emails show up in your sent folder? What type of email is this?

Andrew_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

VKWALT87

When the email didn't send there's a picture of an envelope with an x on it in the upper left side of the phone. I go to the outbox and it says couldn't send. Sometimes a tip will show up and say your email will send the next time you are connected to a network. I am on Verizon's network - unlimited data-so that don't make sense- signal is showing up.

The email is the app on the samsung galaxy s8+ 5.0.03.6

Verizon_Support

Thank you for that information. Have you tried contacting your work's IT department in regards to this issue? Also, does it work when you are connected to WiFi?

Christian_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

VKWALT87

I tried it with wifi and don't see a difference. Yesterday 1 email got

sent from the outbox and 3 others I had to copy and paste into Microsoft

outlook.

On Thu, Jul 19, 2018, 10:43 AM vzw_customer_support <

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