This is totally not how you should treat a loyal customer of 15 years! No notification was given prior to me just now being told of it. Then the guy tried telling me,... remember how the old TVs went from analog to digital as a way of "helping" me understand.... I said ya, you mean the analog to digital conversion that the FCC gave like 10 years notice of and you could still use your old TV with a new Digital box they would give you for free if you requested it!? Ya, I remember that. The fact that my Note3 is older and is apparently "grandfathered" in means the network still supports the older phones, and Verizon is just trying to make people buy new ones. I could maybe understand it if the phone wasn't purchased by me straight from Verizon... If they had advertised when I bought the S4 that it will only work for 5 years and then must be thrown away... I would not have bought it. Also I could buy a prepaid Verizon SIM card and it would work, which also shows the S4 will work on their network.
Upgrading the network, or corporate greed. looking at the evidence before me, I think corporate greed. I already had to buy a network extender at my own expense to make Verizon work at my house... give them 3k a year plus usually and extra 700 to 1000 every other year...15 years...this is like a bad relationship Verizon.
Very disappointed in your lack of compassion as well as your sense of right and wrong.
