I cannot access myverizon on my phone. I get the message "website not available". Please help.
Are you accessing www.verizonwireless.com from the browser or an application?
use the app.
bearone21 wrote:use the app.
bearone21 wrote:
Not everyone can use the application if they have an older plan or they prefer to not use the application. I happen to be one of people.
not to be rude but the s7 series isn't that old & should have no difficulties...
fwiw: .i can still use the app on an old galaxy s3.
JOSPOS5, I am sorry to learn that you are unable to access My Verizon from your phone. We certainly want you to be able to manage your account online. As Ann154 mentioned how are you trying to do this? Is it via the application or the web browser? Have you ever been able to access My Verizon from your phone?
Tionna_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
bearone21 wrote:not to be rude but the s7 series isn't that old & should have no difficulties...fwiw: .i can still use the app on an old galaxy s3.
I wasn't referring to the phone model being old. The MyVerizon application doesn't work for older plans anymore like the Nationwide Plan ever since they redesign the application. Besides I don't care to have my account always logged in on my phone. I also never cared for how the application was designed or functioned.
We know that your Galaxy S7 is not that old. I personally have this device as well, and don't have any issues when I am using the My Verizon application to access my account. To confirm, do you also have the same issue using My Verizon if you try to log in through a computer? David_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
