So you have a Moto Z2 Play....Still waiting patiently for Oreo like I am? We ll, continue to wait, unless you believe the lies like I have over the last 2 months. I order a new phone for my daughter (she got lucky and her phone already has Oreo) and in talking with the rep, she said that one of the techs told her that Oreo was going to be released in a couple of days. (This was towards the end of June). So I wait, check the "About Phone", "System Updates", "Check for Updates" DAILY, and to date, nothing, Zilch, zip, nada. So I get into Verizon's Chat one night, and got promises galore from that rep. She was going to send me texts and check in frequently to give me updates....NOTHING!
For shame, Verizon....shame on you! I got more feedback from Motorola in 2 days than you've given me in 2 months. If it's a bug issue, let customers know! If it's something else, say so! I'm sure that there are plenty of customers like me who pay large sums of money to your corporation via new phones, data, accessories, etc., who never complain at all, even if there's a problem.
This is my problem, the LIES! Don't tell somebody something unless you can either back it up with facts, or with the ability to produce!