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Samsung Galaxy S6 (SM-G920V) system update 7/24/18

Got the system update 7/24/18 version: G920VVRU4DRE1. Supposed to be
performance updates. I am an IT tech. I use a laptop mainly. My company gives me this phone for IM and
Mail. I use the Verizon apps. I have been using ultra power saving mode for a couple of years. No network background apps, no WI-FI, no biometrics. Speed limiter and low light. I only use about .3 gig of data a month. I could usually go 5 days without charging the battery with the ultra-power on. Now I am down to two days with this new update. Just thought I would let Verizon and Samsung know that the update did not help battery performance. I am about as pure minimal as you can get. Someone missed testing battery consumption with whatever has been done. Especially if someone chooses Maximum power saving mode, to get more battery life. There is nothing to clean up on my phone, so not sure what the performance update is. Just battery performance drain. I did not see any specific topic where this appeared to fit, so I put it here. Guess the question is, has anyone else noticed it and thought it was just some app on your phone draining more after the update? My thought is that Samsung and Verizon need to look at reducing the battery drain.

Comments

kathy65793

I hope samsung is not doing what was done to the iphones. When you go into the battery usage what does it say in there that is using up the battery? Is it the android system or the android os?

ejimbob

I just got it to 100% about 7 hours ago. I am down to 80% I was on Max power saving mode. Shows 7% usage by Android System, 8% phone idle, 1% screen, 1% Cell Standby

Verizon_Support

You have been a great partner to work with and we want to see you get the most out of your device. Are you still using the original charger with the device? I would suggest starting the phone in Safe Mode to see if the same battery drain occurs. https://www.verizonwireless.com/support/knowledge-base-152233/

Yale_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

ejimbob

This did not answer my question.

No, I have tried several different chargers (because it is draining on me all the time now-used to use the same one once a week at night). However, I mainly use a standard cable and charge at the slow rate. I don’t like the battery getting hot. The phone says it charges to 100%. I have not had to wear the battery down much since I purchased it, because I have only had to charge it once a week after it goes down to about 5% left.

I have not installed anything new before the update. I don’t use apps much. I run in power save mode with only the allowed standard apps on the max power saving screen.

I did the max power saving and safe mode at the same time. No WI-FI. Same as I always have done (except with safe mode on this time) and no difference with safe mode on. The phone is still using more power than before the update. I could go at least 5 days without charging. Right after the update I could only go 2 days before needing to recharge.

No change in safe mode. Still draining. I did remove a mail app my company uses that I was trying, but no difference. It did not run in the power saving max mode anyway.

Would be nice if they would at least turn off the new performance power draining improvements when you choose to run max power saving.

ejimbob

Even on Max power saving mode and Safe mode turned on I am still only getting
about two and a half days. If I don’t have the safe mode on, I cannot
always make it two days on max power saving. So none of the suggestions
have helped.

Just a note about the upgrade assistant. It restores some things, so it
is better than a total factory reset, but you will still need to reset a lot of
your personal preferences and apps, so I would not recommend running it unless
you are prepared for factory reset of your phone. It is not as bad as
that, but can feel that way if you have a lot of apps and personal
setting. I don’t have a great deal of apps, but most of them had to be
reset.

If I am not using max power save and safe mode, I am like most users and have
to charge each night. I can make it a day, but I don’t use my phone much.

Verizon_Support

Ejimbob, we do appreciate all of the details that you have provided as well as steps taken. We know that 2 days is not nearly what you were hoping for. Over time, batteries that are charged repeatedly will start to wear down. As this device does not have a replaceable battery, you may wish to contact the manufacturer for a repair/replacement option. Frequently, they offer options to send in the device for a factory battery replacement.

Loren_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

joshjay

On my Galaxy S6, I noticed I started getting better battery life after changing Internet Service Providers (ISP).

Reason: I had to use my own router with the new ISP. My router only supports only 2.5GHZ WiFi. The old ISP modem had WiFi built-in, which supported 2.5GHZ and 5GHZ WiFi.

The Verizon Galaxy S6 supports 2.5GHZ and 5GHZ WiFi, and defaults to 5GHZ WiFi when available.

The 5GHZ WiFi is more of a power drain on the Galaxy S6, as the phone runs hotter when using 5GHZ WiFi.

Try leaving your WiFi off for a few days. Use only Mobile Data for a few days. See if that affects battery life.

Hope this helps!

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