Every time I call Customer Service, I get told to [removed] "fix my own [removed]phone." Aside from my business paying a lot of money for our service, we rarely ever have to use support for our devices but whenever we do, like recently, I get told to fix my own [removed]phone?
The amount of unprofessionalism I've exhibited by Verizon employees is absolutely atrocious. I'm not the only one, I've witnessed aggressive sales tactics such as misleading and falsifying information to close a sale with their customers.
What's worse is I can never get into contact with anybody in higher ups to report these issues. I just have to speak with someone on the bottom who can "assist in providing solutions."
What a joke.
Content modified as required by Verizon Wireless Terms of Service
