Help with text

DTDYKE

Every time I get a text message I get therethe re status bar notification but now I'm also getting an almost full screen pop up. This has the top half as the message, has a reply and will send to message+, and the bottom is an ad. It pops up over everything including game play which is rather annoying. Help!

Verizon_Support

DTDYKE, those pop-ups can certainly be an annoyance, so we are here to work toward a resolution on this problem. Please use the steps on the following web page https://www.verizonwireless.com/support/knowledge-base-205181 to check the device memory and ensure the memory is not truly low. We will need to gather more details to proceed to the best resolution. Does this message appear to be an advertisement? Did this message start appearing after installing an app?

David_VZW
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