My current plan is eligible for an upgraded phone, and I'm asking myself why should I upgrade my phone which would require me to remain with Verizon for another 2 years? I've been a Verizon customer since before it was Verizon and I keep hoping Verizon will start giving its customers a break. Here's why I'm questioning my willingness to extend for another 2 years: Sprint starts their evening hours at 7PM, Verizon at 9PM. US Cell does not charge for incoming calls or text msgs, Verizon does. US Cell provides free phone batteries for their customers, Verizon does not. Another provider allows unused minutes to carry over to next month, Verizon does not. I'm sure there are other perks offered by others that I'm unaware of. The point is, why can't Verizon offer some of all of these perks? And that is why I'm not sure if I will remain a Verizon customer.
