Same problem here. Mobile data is on, media auto-download is on for all scenarios, data saving is off. Checked all settings and restarted phone. Any other suggestions?
Samsung 8 Plus
JEMD, Receiving alerts on your phone regarding your text messages is concerning; we're here to help. When did the problem start? Are you able to send and receive text messages?
TrinetteW_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
you might have to select "download pic/s in message/settings.
