We have had the Family Base app on our phones for 6 months without any problems until this past week. Now only some text messages show on the activity. So far today, there has been no activity. I know this is not correct because I have been texting my son. This is very frustrating. We have not done anything different. I know he is using the Verizon messaging app. Could you please help get this fixed or advise of an app that will work as it should. We are paying for this and would expect it to work, if not are you going to give us our money back?