My X won't boot anymore. If I give it a battery pull I get the endless red eye, and nothing else. Called Verizon, they said I can have a replacement NEW (not refurb) phone in.... 2 weeks. Yup, back to the end of the line for me. But get this. I am already on my SECOND X because the first one, the one I got on launch day, had a nonworking camera. No camera, no video, no barcode scanning, no nothing. It took 2 weeks for the STORE to get me a replacement (the cust support group said it would take a MONTH).
Symptoms when it was dying: running slow, scroll was jerky, Handcent SMS was taking FOREVER to load. I thought it was because of a long (700) thread of text messages, but no, it was taking it forever to access the contact list. I figured that out when I tried to look at them directly. I started removing apps left and right but it died on me and all I can do now is watch the red eye or pull the battery. Data connectivity was bizarre, it kept dropping out of Wifi at random, had trouble with 3G as well. People on Google Talk said I appeared to be logging in and out. I could never connect to my in-car Autonet (the first DX did fine).
I am NOT happy that there are no new phones for someone like me who has already had TWO defective Xs. I know how well this thing works when it's working. I want a DX, I love that phone, but why have I had the rotten luck to have 2 bad ones?
Does anyone from VZN read this stuff? Anyone else have problems like this with their Droid? I did a little googling and didn't find much describing my specific issues, either the bad camera or the slow contact loading (leading to no boot).