Frustrated with phishing calls and planning to refuse to pay for the service

biker2

By noon today I already received ten identical calls, all from different numbers. I answered none, but they all leave the same voicemail message about "my social security number being suspended, etc., etc." Blocking is useless, because this computer-generated nuisance produces a different (fake) caller ID every time. The annoyance is so persistance that I am considering turning the phone off and refusing to pay Verizon for the service unless they do something!

Verizon_Support

biker2, I'm sorry to learn that you keep receiving unwanted calls. I'm not a fan of pesky calls either. Robocalls are something that unfortunately is becoming way too common. These robocalls are not affiliated in any way with Verizon Wireless. Our Verizon Call Filter ( http://spr.ly/6183DN185 ) is a great app at recognizing/screening unwanted calls. We do have some other recommendations that may curb the annoying calls. We suggest that you register on the National Do Not Call Registry http://spr.ly/6189D2hJf. If you are not having success with our Call Filter feature, you can look for a possible 3rd party app that may have the blocking/screening capabilities that you're looking for. One other thing you may want to do is file a complaint with the FCC. Here's their link http://spr.ly/6189D2huD. I know that changing your number isn't the most favorable option, but it might be something to consider. You can do that for free right from your My Verizon account http://spr.ly/6180D2hJA. Lastly, please refer to the following link with another great resource to help stop unwanted calls here: https://www.verizon.com/support/residential/homephone/calling-features/stop-unwanted-calls. I am confident that at least one of my suggestions will help.

KevinM_VZW