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How do I transfer data from old phone to new phone. New phone will be using the sim card from old phone.

I love my Samsung Galaxy S5 phone. It has some cosmetic issues so I bought a refurbished S5 and I want to transfer all of the data from the old phone to the new phone.

The new S5 does not have a sim card so I will have to use the one in the old phone. How do I transfer the data? (Keeping in mind that I'm a senior citizen so need information in very basic terms. )

Thank you in advance!

Comments

Ann154

Have you verified the Samsung Galaxy S5 is HD Voice compatible to be activated on the Verizon Wireless network now?

ceewolf1

No, I'm sorry, I do not even know what that means.

Momma23dogs

Does it boot with the Verizon logo?

Ann154

@NewOldcustomer
wrote:
Does it boot with the Verizon logo?

That's not going to be helpful if it was a phone that used the 1xRTT network to facilitate voice calls.

The OP needs to check the IMEI number from the new phone to verify it can be activated on the Verizon Wireless network. Otherwise they call customer service at 1-800-922-0204 from a landline or another phone and ask them to check if they can activate.

https://www.verizonwireless.com/onedp/byod#/

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