Battery kept dying yesterday and upon plugging it in, when it booted up again most of my contacts were gone, I get errors on almost all of my applications saying that the application has stopped unexpectedly and to try again allowing only a Force close. Called Verizon and they told me that I would have to wipe my phone clean and reload my apps. We tried to transfer my pictures and the computer will not recognize anything on the phone or memory card. Not reading anything. Seems more like a virus. Most applications are acting as if never loaded already. Can I say enough times, I hate this phone!