Droid X not leaving the black start up screen

jhwarren

Can someone please help.  When the screen starts up all that shows up is the M on the start up screen.  It will not move past this screen.  It will be on this screen for about a minute and then it goes black.  The phone is vibrating indicating that I have a new message so it is working just not advancing screens.

Wildman

Power Device Off First.....

 

1. Hold Home Button and press power

2. Screen will show a Android with a triangle with astrick

3. Let Go of Home Button and Power

4. Press Search Button (Far Left Button)

5. A blue menu will show at top of page, scroll to Format Device

6. Select Yes to verify

7. Allow format to complete (Information at bottom of page will go through a few steps)

8. Once Format is complete Blue Menu will show at top again, select Reboot

Note: Use volume up and down to select opinion and use camera button as Enter,,,