The Verizon online app for PCs is the pits! It is simply terrible. So many problems with it, extremely unreliable, fragile, frequently crashes, does not refresh and update, excessive buffering times, etc. I have reached out frequently to tech support with these issues and absolutely no resolution to any of the problems I continue to experience every hour of the day, every day since I started with Verizon years ago. When will this platform be overhauled and made to work effectively and reliably? I have no idea why Verizon refuses to direct resources to solve these issues that Verizon is fully aware of and know are occurring and have occurred ever since the inception and release of the online messaging apps for PCs. WHY, WHY WHY do these problems continue to remain over years, WHY is nothing and has nothing ever been done about it....WHEN WILL Verizon STAND UP TO THE PLATE AND GET THESE ISSUES RESOLVED ONCE AND FOR ALL???